Ransomware is a type of malware that prevents or limits users from accessing their system. This type of malware forces its victims to pay the ransom through certain methods in order to grant access to their systems, or to get their data back.
There are two types of Ransomware: (1) Lock Screen which limits the users from accessing the computer and (2) Crypto (File Encryption) which encrypts files to limit users from access their files.
Trend Micro Anti-Ransomware tool is designed to eliminate Lock Screen ransomware from your infected PC in two different scenarios:
- Scenario 1: Lock Screen ransomware is blocking "normal mode", but "safe mode" with networking is still accessible.
- Scenario 2: Lock Screen ransomware is blocking both "normal mode" and "safe mode" with networking.
For complete instructions on how to use this tool, visit this page:
NOTE: If you are experiencing the File Encryption form of ransomware, use this tool instead:
32-bit OS version
64-bit OS version: