It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to update them on the progress of current issues affecting them - helping to substantially reduce the number of unneccessary calls coming into the Service Desk during system failures to re-report the issue or request a status update, allowing them instead to concentrate on the normal steady stream of 'business as usual' queries.
Ticker Tape is especially useful where other more traditional means of communication, such as email, are unavailable due to outages and enables a single Administrator to quickly and effectively keep users up-to-date with different issues across multiple offices.
It's intuitive Administrator interface allows you to choose from a range of predefined messages, construct your own or control the behaviour of the Agent software and the messages displayed which can be set to expire automatically after a set time, include standard help text by default and indicate their criticality by colour.
The free unlicensed version is functionally identical to the licensed version other than it can only manage the Agents on three different Sites (however, each Site could contain thousands of Agents), allowing you to fully test Ticker Tape in your environment for as long as you wish before deciding whether to buy a license to enable additional Sites. Installation of the license is as simple as pasting the received license key into your currently installed version of Ticker Tape to immediately enable the additional sites.
Screen shots, more detailed information and support forums are available at the AmberSoftware web site.