TeamViewer is an app that allows you to remotely connect to multiple workstations. There are many apps that allow remote control of different systems, but TeamViewer is set up to be extremely accessible, while also being powerful. Whether managing an IT department or just helping your neighbor down the street fix their computer, it is an application worth installing on your system.
Passing control: With TeamViewer, all parties install the software and then connect to a session. Control of a computer can then be passed from person to person, instead of being a one-way street as is sometimes the case with this type of software.
Team sessions: The software gets its name for a reason, as you're able to include multiple parties in a connection. This is great when you're managing a team of employees as you can switch back and forth to wherever you're needed at any given time. The multiple connections are sorted into tabs, which makes it easy to stay organized and see where you're needed.
File transfer: A great feature is the ability to drag and drop files from one computer to another. That way, if you're helping someone solve a problem and they need a particular file, you don't need to waste time downloading it to their machine or emailing it over. If you already have the file, you can just copy it over with a few clicks.
Privacy: TeamViewer has monitoring software of some kind installed within its program to detect when "commercial use" is suspected, as it requires a license to be purchased for commercial use. This raises certain questions about the privacy of your activities, even if using the software legitimately.
If you need a solution that will allow you to access your own computers remotely, or to connect with your friends' or family's machines, the free version of TeamViewer is a very good option. Even a non-technical person should have no problem establishing a connection.