Live Chat Software for Windows

Used Live Chat Software for Windows?

Live Chat Software Analysis

AI Assisted Content · June 11, 2026

Not written by CNET Staff.

Live Chat Software by Live2Support is a robust productivity tool designed to enhance customer communication on websites. This software allows businesses to engage with visitors in real-time, providing instant support and increasing overall customer satisfaction. Key features include customizable chat widgets, detailed analytics, and automated responses, which help streamline customer interactions and improve response times. The application is compatible with various web browsers and devices, making it accessible for both operators and customers alike.

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The software also offers integration capabilities with popular CRM systems and e-commerce platforms, allowing for a seamless workflow. Users can manage multiple chats simultaneously, ensuring that no customer inquiry goes unanswered. With its trial version, organizations can assess the software's capabilities before committing to a full plan, making it a practical choice for businesses looking to enhance their online customer service experience.

Live Chat Software for Windows

Used Live Chat Software for Windows?

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Full Specifications

GENERAL

Release: June 8, 2011

Latest update: June 11, 2026

Version: 3.2

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 98
Windows ME
Windows Server
Windows Vista
Windows 2000
Windows 7
Windows 98 SE
Windows 2003
Windows XP
Windows 95
Windows NT
Windows 10
Windows 8

Additional Requirements: None

POPULARITY

Total Downloads: 991

Downloads Last Week: 0

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Program available in other languages

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Last Updated

User Reviews

5/5

6 User Votes

Very Useful but not Expensive
trauzOctober 26, 2013
Pros
Excellent features at very reasonable price. I don't think, elsewhere is possible to get nice chat features at the nominal fee except Live2Support.
Cons
Nothing to say except WOW!
Summary
I recommend Live2Support to everyone who needs live chat feature on website but budget is very limited.
Better option to Support Customers on your Website
jeniffermabenSeptember 23, 2013
Pros
These are reasons to say Live2Support is the better option to support customers. @ Many years of customer service experience @ Deployed world class high secured data center to protect data @ 256-bit SSL security @ No minimum contract or setup fee @ Low price @ Guaranteed money back if not satisfied with service @ Round the clock customer support @ large number of users worldwide @ Third party Integration @ Mobile Interface @ Multi-languages support
Cons
Free trial of Gold package is available only on demand.
Summary
Customer Support is easy with Live2support
william-alexNovember 20, 2011
Pros
Live2Support is a very good option for live customer support service. It's cheap (if you bring others to comparison) and it's a complete software with all the graphics and statistics. It shows us how meaningful and useful this kind of tool can really do for the good of your business. I certainly recommend it.
Cons
Video feature is not available but i don't think it is necessary.
Summary
I am very impressed with Live2Support
emma_livechatOctober 12, 2010
Pros
I am very impressed with live2support?s department based chat feature. Now one can directly assign a particular chat to a specific department like promotion page of website can be directly linked to sales department.
Cons
Nothing as such
Summary
I would like to recommend Live2Support for live chat software Version 2.6. Service is completely hosted by their servers, and web-based, so it is not mandatory to download or install. There is an online demo of 15 days free trial. Notable features include Proactive Chat Requests, Chat Histories, Operator Chat, and Foot Prints, Language Customization etc. It is quite competitive with other services Etc.
Live2Support works really well.
emma_livechatOctober 7, 2010
Pros
Live2Support works really well. I have used so many services but nothing comes equivalent to Live2Support.Though Others are also good, Live2Support has its name because of vigorous software and consistently outstanding performance.
Cons
Nothing as such
Summary
Live2Support works really well. I have used so many services but nothing comes equivalent to Live2Support.Though Others are also good, Live2Support has its name because of vigorous software and consistently outstanding performance. I really think you should try Live Chat Solution from Live2Support. It is economical than others and has got more functionalities.
Excellent Live Chat Service
jeniffermabenSeptember 4, 2009
Pros
Excellent tool for instant communication with online customers Easy to integrate, simple and quick process, just sign-up login, copy codes and place them in web page and upload. Compact application, with easy to navigate.
Cons
No voice chat. I hope that they add that too within the price.
Summary
About Live2Support service : I tried Live2Support ! Live Chat service and found beyond my expectation. We have our online business web site and were looking for additional option for communication with our online customers. For that I searched for live chat service solution and tried couple of them. But this one was perfect for what we need. We have couple person in different department and want our customer should able to reach them directly from our web site. While some time it is not easy to support customers through telephone. This tool makes support much easier. It allow multiple customers handling easy. Customer is able to immediately connect us while they are in the process of purchasing our web site. But many time small queries stopping them finalizing purchase like unable to locate shipping cost or warranty terms etc. Integration, GUI and use : It was easy. Initially I signed for 15 days free trail for single operator login later I upgraded to paid multiple operators login package. Sign-up process was simple. Got account confirmation email immediate after sign-up, then I logged in and copied there default (recommended codes) and pasted them in one of our web site page. After uploading web page off-line leave a message graphic was appeared on web page. Then downloaded Live2Support windows application and logged in, graphic on web site was changed to on-line automatically. It was so quick I was on-line in couple of minutes. Then I start digging around. I took some time in checking various features then I integrated in required web pages of our web site. Interface is simple and most of it is single window base so you need not look here to there for commonly required function. Interface can be minimize to system tray, on chat request it pops up and ring sound alerts you. Most function is easy in use you need not to do much effort in understanding them. Like to pick up chat just double click on IP address monitoring window that will open a new window for chat so you will have one to one chat session with your web site customers. You can chat with multiple customers on your web site at the same in each different session chat window. Features : Application has lots of features. Many of the features I have not thought. Lots information about web site visitors, you know before chat who they are and from where they are. Chat sessions are automatically saved, email and management in control panel. Automatically inviting visitors on web site, guiding them on website. Passing order information from web site to directly into chat session to make support person life easier. I found this service excellent, I can recommend to any one.

Developer’s Description

By Live2Support Inc

Add live chat software on your Web site to support your customers online.