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Help Desk Authority

By ScriptLogic Corporation Free to try

Developer's Description

Now part of ScriptLogic's award winning, desktop management offering. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Components are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, e-mail receive, and asset management.

Version 8.1 build 221 includes an updated dashboard view, new asset management integration with Desktop Authority and the HDAsset inventory component.

Full Specifications

What's new in version 8.1 build 221

Version 8.1 build 221 includes an updated dashboard view, new asset management integration with Desktop Authority and the HDAsset inventory component.

General

Date Added June 4, 2009
Version 8.1 build 221

Operating Systems

Additional Requirements None

Popularity

Total Downloads 15,914
Downloads Last Week 0
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User Reviews

3.3/5
17 User Votes
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