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Hotspot Shield

CNET Editors' review

by: Seth Rosenblatt on September 30, 2011

The bottom line: The Internet connection protector Hotspot Shield encrypts your traffic to protect you from all kinds of spying while your computer communicates with the rest of the world. It's a must-have utility for anybody who uses public Wi-Fi networks.

Review:
The Internet connection protector Hotspot Shield encrypts your traffic to protect you from all kinds of spying while your computer communicates with the rest of the world. It's a must-have utility for anybody who uses public Wi-Fi networks, but it's also an excellent tool for ensuring on any network connection that you can access sites and data according to your tastes, and nobody else's. Hotspot Shield's Virtual Private Network services are used by more than 10 million at the time this review was written, according to the software publisher AnchorFree, making it the largest VPN in the world.

The browser-independent Hotspot Shield establishes an encrypted connection to the Hotspot Shield servers, and turns all HTTP traffic to the safer HTTPS. By re-routing Web traffic and providing you with a new IP address hosted by AnchorFree, the company is able to ensure that your data isn't plucked out of the open by man-in-the-middle attacks or wireless network spoofing.

In our tests, we noticed that sometimes the program would actually resolve pages faster than when connected without it. This occurs, most likely, because of the geographic location of the company's servers. During a day of hands-on testing on the notoriously pokey CNET public Wi-Fi network, we noticed that Hotspot Shield Elite was remarkably fast. There were no connection lags despite the rerouting, and the program admirably handled high-definition streaming videos from sites such as Vimeo, YouTube, and CNET TV. We'd recommend the program for improving the Wi-Fi speeds alone, nevermind the additional security benefits.

The free version of Hotspot Shield does come at a small cost. The installation opts you in to two toolbars, one from Hotspot Shield and one from Conduit, which redirects your default search and home page. Also, whenever you activate Hotspot Shield, it will open a new tab to AnchorFree.com and begin autoplaying a video. That's seriously annoying, even in a free product that offers such a valuable service. Still, the toolbars and redirects are optional.

Once installed, it appears as a red system tray icon that turns to green when activated. Right-click to toggle it on or off. Choosing the Properties option opens a new browser tab that tells you that you're connected. Hit the Details link to learn more about your connection, including the VPN IP address, amount of data sent in and out, and how long you've been connected. The data transfer rate makes for a useful, quick-and-dirty gauge for people with data caps.

Hotspot Shield now offers an Elite service, which runs ad-free. Elite costs $0.50 per 24 hour session, with a minimum $10 deposit, or $5 per month, or $45 per year. Payment options include credit card, PayPal, prepaid cash cards or mobile phone payments via premium SMS. Aside from Hotspot Shield Elite's preferential bandwidth priority and lack of ads, there are no built-in additional features in Elite. However, at the time this review was written, AnchorFree had arranged a deal with Skype so that new Elite users get two hours of Skype talk time free when signing up.

The company has created multiple ways to circumvent download blockers in countries with strict censorship, too. If you can't access a Web page with the download, you can send an e-mail to win@anchorfree.com for the Windows version or mac@anchorfree.com for the Mac version, and the small installer file will be sent directly to you.

Note that although the Windows version is 2.06, and the Mac version is 1.582, the features are the same.

Even with the installation shenanigans, we highly recommend Hotspot Shield for anybody concerned with privacy. In today's world, that ought to be anybody connecting a computer to the Internet.

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Publisher's Description

From AnchorFree:

Hotspot Shield protects you online and lets you access the information you need. Access blocked services like Facebook, YouTube, Twitter, Skype in countries where the Internet is censored. Keep hackers from stealing personal information while users are browsing the Internet on public locations like Starbucks. Browse the Internet privately. Hotspot Shield does all of this without collecting, let alone making use of, any information on your personal identity.

What's new in this version: Version 2.24 is a maintenance release.

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Everything you need to get your Mac up to speed.
All User Reviews
  • All versions:

    3.1 stars

    out of 370 votes

    • 5 star: 116
    • 4 star: 69
    • 3 star: 41
    • 2 star: 29
    • 1 star: 115
  • Current version:

    3.1 stars

    out of 9 votes

    • 5 star: 2
    • 4 star: 2
    • 3 star: 1
    • 2 star: 3
    • 1 star: 1
  • My rating:

    0 stars

    Write review

Results 1-9 of 9

  • 3.0 stars

    "Works, but brings some annoyances"

    January 28, 2012  |   By Flaco8

    Version: Hotspot Shield 2.24

    Pros

    Keeps your business private

    Cons

    Changes browser behavior
    Some sites don't load properly

    Summary

    It's functional and free, and surprisingly doesn't seem to slow browser activity.

    But here are the drawbacks I've found.

    It adds ads. This can be prevented with Adblock Plus for Firefox (and maybe other browsers also).

    It changes your default search browser. This is at least partly fixable, but for me, using Firefox, the address bar now searches with Bing instead of Google (my old default), and I no longer have the "feeling lucky" response to typing a search there.

    Some pages don't load at all. And usually, YouTube pages will load, but the video will not. Again, that's with Firefox...they do play when I use Explorer.

    But if you really want a free VPN program, this may be the best out there.

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  • 4.0 stars

    "Does what it says, which is what I wanted."

    January 27, 2012  |   By dan333van

    Version: Hotspot Shield 2.24

    Pros

    It works, it's free

    Cons

    Adds and it is a bit slower, but i don't use it all the time.

    Summary

    Go for it!

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  • 2.0 stars

    "Too resource hungry - Forget it"

    January 24, 2012  |   By kenmil01

    Version: Hotspot Shield 2.24

    Pros

    Handy for connecting to HULU from outside USA

    Cons

    Slowed my PC down to the point where it was almost unworkable.
    Hijacks your home page/search engine - very annoying.

    Summary

    Works fine, and does what it is supposed to do, but be prepared to sacrifice considerable connection speed.

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  • 1.0 stars

    "DON'T INSTALL: Slows your connection speed dramatically"

    January 22, 2012  |   By Artiscock

    Version: Hotspot Shield 2.24

    Pros

    Works when other vpn's (like hidemyass or anonymouse) don't work.

    Cons

    After installing my upload speed was reduced to 1/5 of before. This whas the case as long as the program was installed. Naturally I have now uninstalled the program and enjoy the normal upload speed. But cost me more than five hours of troubleshooting and tech-support to rule out what was wrong with my upload speed.

    Summary

    DO NOT INSTALL. Limits the upload speed to unacceptable low speed. Before that is fixed this program deserves lowest rating.

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  • 4.0 stars

    "Privacy a click away....."

    January 19, 2012  |   By lezmar63

    Version: Hotspot Shield 2.24

    Pros

    hides your IP address to prevent side jacking....it can make you appear as if you are online in the states....

    Cons

    can drop out from time to time, free version has ads.

    Summary

    Handy if you want to hide your IP address, and run using a different one.....

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  • 2.0 stars

    "Slows Down my computer"

    January 14, 2012  |   By DoctorOFDoom

    Version: Hotspot Shield 2.24

    Pros

    May hie IP address BUT....

    Cons

    It definitely slows down my computer especially on the Social websites and when I use my MS Outlook to retrieve my mail. This is not imaginary...I have tried multiple times to retrieve my e-mail and end up having to wait an inordinate amount of time. If this does not improve....I will have to take this program off my computer.

    Summary

    May guard IP address...but SLOWS DOWN your computer for sure.

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  • 2.0 stars

    "Good when it works"

    January 13, 2012  |   By Keith-Tech

    Version: Hotspot Shield 2.24

    Pros

    Feeling of security.
    Free service.

    Cons

    At one point wouldn't allow access to several web sites. Also, wouldn't let me complete an upload of photos to a common weather site.
    Now I cannot connect to HotSpot Shield.
    These problems are much worse than the banner adds.

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  • 5.0 stars

    "Great and free"

    January 11, 2012  |   By hippo303

    Version: Hotspot Shield 2.24

    Pros

    Free, great protection on public WiFi.

    Cons

    Adverts in the product.

    Summary

    I downloaded it a few days ago and it is working perfectly. I dont have to be worry now about losing my logins and passwords while i am on public wifi.

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  • 5.0 stars

    "Can't go wrong"

    January 11, 2012  |   By fenerbahces

    Version: Hotspot Shield 2.24

    Pros

    Never fails
    Free

    Cons

    Banner ads

    Summary

    I've been using it for a long time. My experience even got better lately with the latest version updates. The connection speed got faster. Works flawlessly.

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Results 1-9 of 9

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