Features
-
License:
Free
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Editor's Rating:
Not rated
- Average User Rating:
-
Downloads:
36,735
- Operating Systems:
Windows 2003, Windows Vista, Windows Server 2008, Windows 2000, Windows NT, Windows XP
- Additional Requirements:
No additional requirements
- Limitations:
Limited to 2 tech licenses
- Date Added:
March 29, 2009
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Previous Versions:
Publisher's description of Web+Center
This suite of (5) Web-based Help Desk and CRM applications includes: Customer+Center, an application for customers to submit and update support/work order tickets; Tech+Center, an application for support staff to track and manage support and work orders; and Business+Center, a CRM tool for the sales team and Pocket+Center, a technician interface that runs on Pocket Browsers on a Pocket PC, and Reservation+Center, a media/facilities reservation tool. Web+Center suite includes a complete Asset Management Component, Case Scheduler/Group Calendar, customer surveys, Frequently Asked Questions, automatic HTML email and cell email notification options, auto-escalation, time spent invoicing, and reporting functions language Internationalization options. Web+Center runs on Windows NT/2000/2003/XP Pro using MS IIS. Free version is limited to 2 tech licenses.
Version 6.1 may include unspecified updates, enhancements, or bug fixes.
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