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Editors’ Review

Download.com staff

TeamViewer is a free-to-download remote access application designed to facilitate seamless interaction with devices across the globe. Whether you're a tech enthusiast assisting a family member, a professional managing multiple systems, or a traveler needing access to your home PC, it provides a comprehensive suite of tools to support you in your remote operations. 

In the crowded market of remote access software, TeamViewer stands tall among its peers. While you can expect similar core functionalities in AnyDesk and Chrome Remote Desktop, this utility boasts a rich feature set and a proven track record of reliability, particularly in navigating complex network environments.

Effortless control, powerful features

TeamViewer's design philosophy prioritizes user experience, evident in its highly intuitive interface. This user-friendly approach lowers the barrier to entry for individuals new to remote access technologies, allowing them to quickly grasp and utilize the application's powerful capabilities. Navigating through its various functions is straightforward. Moreover, establishing and maintaining connections to remote devices is a smooth, hassle-free process that minimizes any potential learning curve.

One of the program’s most significant advantages lies in its exceptional compatibility, allowing connections to devices even when they are protected by firewalls or proxy servers. This crucial feature expands its utility, making it a dependable choice for users operating under stringent network restrictions. The application also boasts support for multi-monitor setups. It provides users with advanced display configurations and offers full keyboard functionality, including specialized keys.

However, the free version frequently flags connections as commercial use, which can lead to frustrating session timeouts and restrictions, even for genuine personal use. This can disrupt workflow and necessitate workarounds. Additionally, while generally reliable, some users have reported occasional performance dips and noticeable lag, particularly when operating over slower or unstable internet connections, which can detract from the otherwise fluid remote interaction.

Streamlined admin tools and performance

The latest iteration of TeamViewer, v15.68.5, introduces crucial enhancements aimed at bolstering administrative control and insights. Notably, Session Insights logging now extends to macOS and QuickSupport connections. Also, company administrators gain a powerful new capability to enable Session Insights across all incoming connections to company devices with a single click. The Services column in the advanced device view now clearly indicates devices with DEX Essentials activated.

Version 15.68.5 also brings crucial quality-of-life improvements. Company admins with security center access can now easily view and deactivate users inactive for over 90 days. The “Add remote device to your account” workflow has been refined as well, allowing users to set a device name during the process. Crucially, a bug affecting loading times for company devices in admin settings has been fixed.

Enlarged image for TeamViewer
TeamViewer 0/6
  • Pros

    • Intuitive and user-friendly interface
    • Seamless cross-platform compatibility
    • Comprehensive remote control features
  • Cons

    • Frequent commercial use detection for free users
    • Occasional performance issues on slower connections

Bottom Line

An invaluable tool for personal use

Despite occasional commercial use detection issues, TeamViewer’s overall reliability and comprehensive toolkit position it as a top-tier choice for anyone needing dependable remote connectivity. It boasts an intuitive design, extensive cross-platform compatibility, and powerful features like multi-monitor support and secure file transfer. Whether you’re assisting a family member or accessing personal files on the go, this software remains a go-to solution for personal, non-commercial remote access and control.

What’s new in version 15.68.5

  • Logging for Session Insights includes macOS and QuickSupport connections
  • Company admins can enable Session Insights for all company devices with a single click
  • The advanced device view now clearly shows which devices have DEX Essentials activated
  • Admins can view and deactivate users inactive for over 90 days
  • Streamlined device addition and improved loading times


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Full Specifications

GENERAL
Release
Latest update
Version
15.68.5
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows 8.1
  • Windows Vista
  • Windows 8
  • Windows 11
  • Windows 7
POPULARITY
Total Downloads
57,368,929
Downloads Last Week
88

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Last Updated


User Reviews

4.6/5

841 User Votes


Developer’s Description

Establish instantly comprehensive, permanent, real-time remote access, control, and support through secure global network.

TeamViewer is a solution for remote control, desktop sharing, and file transfer that works behind any firewall and NAT proxy. To connect to another computer just run TeamViewer on both machines without the need of an installation procedure. With the first start automatic partner IDs are generated on both computers. Enter your partner's ID into TeamViewer and the connection is established immediately.


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