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TeamViewer

CNET Editors' review

TeamViewer is a free tool that makes it incredibly easy to set and use a VPN connection; a Virtual Private Network that lets you take complete control of another PC from your own computer, whether they're separated by a soda can or a continent (and as long as both machines are running TeamViewer). It enables two-way connections in which users can flip control back and forth. TeamViewer also lets you hold virtual meetings with multiple participants (again, they all must have TeamViewer installed). With a name like TeamViewer, you'd expect it to be an enterprise-ready tool, and you'd be right: TeamViewer's robust simplicity is what happens when multiple users of vastly different skills need to use software. After a while, the bugs get squashed pretty firmly. But TeamViewer is free to non-commercial users. That means you can use it to access your work and home PCs remotely, of course. But you can also install it on your mom's PC (for example) and provide tech support from home.

We installed and opened TeamViewer on two Windows 7 PCs; one a 64-bit desktop, the other a 32-bit netbook. TeamViewer provides a user name and password for each machine. You simply need to enter each machine's numbers in the other to create a connection. The host PC's screen displays the remote PC's desktop in a window, and the host machine's mouse and keyboard control the remote PC's counterparts. We could open folders, files, and programs; run processes; and change settings: anything we could do with the remote machine's own controls, we could do from our main PC's controls, too, with TeamViewer. We tried the Meeting tool, too, but since we had TeamViewer installed on just two PCs, our pool of invitees was a bit small. TeamViewer offers some useful options; for instance, you can limit it to file transfers if you don't need total control.

TeamViewer is simply the easiest tool of its type we've used, and a far cry from the VPN apps of not so long ago. And it can cut down on the phone tag when friends and family need tech support!

TeamViewer - Control computers remotely - Download Video Previews:

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All User Reviews
  • All versions:

    4.6 stars

    out of 832 votes

    • 5 star: 613
    • 4 star: 156
    • 3 star: 29
    • 2 star: 14
    • 1 star: 20
  • Current version:

    4.7 stars

    out of 3 votes

    • 5 star: 2
    • 4 star: 1
    • 3 star: 0
    • 2 star: 0
    • 1 star: 0
  • My rating:

    0 stars

    Write review

Results 1-3 of 3

  • 5.0 stars

    "Works like a charm!"

    April 17, 2014  |   By jimmy6p

    Version: TeamViewer 9.0.27614

    Pros

    Three quick clicks and I'm into a computer that's 125 miles away.

    Cons

    TeamViewer is deceptively easy to use, but I don't really think that's a bad thing. Everything about it is plus +++....++++

    Summary

    My 90 yr old Mother has mild dementia. I use TeamViewer to connect to her laptop and help her with reading and writing e-mail. I help her find movies to watch on Netflix and clips from YouTube which are all things she simply can't do for herself anymore. It's almost like TeamViewer was custom made for me. Fantastic program. For people who are away from their main computer a lot this would be like having a free assistant on call 24/7. Absolutely fantastic program!

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  • 4.0 stars

    "Great Program Thanks TeamViewer"

    April 16, 2014  |   By framersbk

    Version: TeamViewer 9.0.27614

    Pros

    Works as advertised and connects me from my Laptop to my PC so I don't have to be anywhere I don't want to be. Helps me find files I need on my major PC and access them seamlessly.
    I use the Web Based version in my Laptop and it works really well!

    Cons

    Have had an occasion where I could not Login for 4 hours and finally gave up but the next morning all was well again!

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  • 5.0 stars

    "pleasing app"

    April 12, 2014  |   By AristocatXprdytz

    Version: TeamViewer 9.0.27614

    Pros

    Exactly what you need to perform this task.Simple programme.. Honestly

    Cons

    Can't find any. :-( Seriously.

    Summary

    Must have. One of the two programs I use daily, the other one is ********. , Don't take my word. See for yourself...

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Results 1-3 of 3

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