JPEG Repair Software from Stellar is a easy to use JPEG repair tool. JPEG repair software repairs the images even if the images are unreadable. It doesn't effects the original format of the images and repairs them. It repairs only the images with file extension JPEG or JPG. This software is also capable of recovering the images from the memory cards, hard disk/drives or it may be any other secondary storage media. It thoroughly scans the media for the corrupt images and once the found those images are being listed on the software. This software is capable of recovering the data even if the header has got corrupted. This software provides you the option to get a preview of the files those are being repaired, this helps you to analyze the quality of the images even before you try to save it to the disk it saves your extra effort as well as time. Extracting and repairing the thumbnail is another feature of the jpg repair software. Once the corrupt images are repaired, this software allows you to save the repaired file to the user defined location. This software repairs the images if got corrupted due to the virus infection, if the header to the images has gone corrupt or broken. Even if the MBT or MBR have gone corrupt this software is capable of repairing the images. IN any case of photo repair the original format of the photographs is not at all altered. It keeps the images in the format they were earlier. If you want to sure that is the data repaired properly it can be checked using the preview feature of the software, which shows you how the images will appear once being saved on to the disk. This JPEG/JPG repair software has a really simple user interface this, makes the recovery of the images really a simple task. No prior training is necessary, to operate the software.
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All versions:2.0 stars
out of 4 votes
Current version:2.3 stars
out of 3 votes
My rating:Write review
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"DO NOT WASTE YOUR TIME AND MONEY!"
Version: Stellar Phoenix JPEG Repair 2.0
Easy to use
Won't work for most corruption issues
Falsely advertised "30 Day Money Back Guarantee"
Deceptive refund policy
Non-existent customer service
Much like rob2524 above, I noticed that many of my photos imported from my camera were corrupted. After searching and reviewing numerous websites and programs, I found that Stellar's JPEG repair had several good reviews. After downloading the trial version, I attempted to see if this could fix the nearly 1000 photos I have that are corrupted. The software, although very easy to use, is not so easy to interpret. Specifically, the results said my files were repaired, but the 2 different files in the preview pane were confusing to me and shockingly, the users guide was of no use. Since I was unsure if the process worked, I attempted to save the "fixed" file and reopen to see if it worked. Of course, you can't save the file unless you purchase the full program. After reading customer reviews and seeing that there is a 30 Day Money Back Guarantee for all Stellar products, I felt like there was nothing to lose here. I settled on Stellar's combo File recovery and JPEG repair programs. To my disappointment the software could not repair the files. And although this is disappointing, I knew this was a possibility and in no way blame Stellar for this. My problems have been in dealing with their "Customer" Service personnel and their hidden refund policy. Their initial response to my refund request was several days later, which asked me to describe how I was using the software (apparently they assume all of their customers are idiots and cant use their products properly). Then in the middle of this, I began getting emails from them stating that they have not heard back from me and were "Closing" my case. After calling customer service they told me that these were "Auto" emails and to ignore them. They also said I would need me to send them screen shots of my recovery/repair process so they could better help me. In the end, they told me that the files were irreparable by their software (well obviously or I wouldn't be emailing them about it). After several additional emails and calls to them I received the following email:
Thank you for your email.
We would like to inform you that we can not consider your refund request.
As per our refund policy, a client is entitled for refund if...
- Client is able to see the preview of data with demo version and not able to recover them back with full version and if...
- Our technical support wing opines that no recovery is possible due to any software limitation.
Please get back to us for any further query.
Stellar Information Systems Limited"
Clearly, this is not something that I found during my extensive research of their products or I wouldn't have purchased them in the first place. I did, however, see the 30 Day Money Back Guarantee that doesn't really exist. After researching this company I know there are many testimonials of satisfied customers, but after the over month-long miserable process and waste of time I have had to endure with them and their non-existent customer service, I felt it important to let everyone know just the type of company they are doing business with. I have already deleted both programs I purchased and will never use nor recommend any of their products to anyone. Good luck if you choose to take your business to Stellar, because if you have to use customer service, you will find another example of a company that not just falls short in the customer service world, they have ignored it entirely.
"Buyer be ware"
Version: Stellar Phoenix JPEG Repair 2.0
Pros?! They're good at taking your money I suppose
I too had hundreds of family pictures that were very important to me so I bought this hoping it would save the day, but I had a very different experience. I purchased this crap and it couldn't fix one picture, all it did was give me thumbnails and couldn't fix the real pictures. I contacted them and offered to be a beta site or work with them to help improve their software but they just blew me off and refused to refund my money.
Just another fly by night software group out to take your money.
Don't bother with this oneAnd judging from the language in the 5-star review I'll bet they wrote it too...
Updated on Aug 15, 2013
Updated on Aug 30, 2013I want to add that they did refund my money even though they originally said that they wouldn't. Also, what they recommend is that you try their software and if their SW gives you a preview of BOTH the thumbnail AND a photo then they will be able to repair your photo. In my case I saw that they generated an image that suggested to me they could fix my photo - but what I saw was the thumbnail.
I hope that they can fix your pics - I've given up on mine...
"one of the best software.."
Version: Stellar Phoenix JPEG Repair 2.0
I almost had a heart attack when I lost all my wedding photos. My Secretary referred me to Stellar Data Recovery. I'm so glad when I found JPEG Repair software on their official website..I got my photos back after using this software. Thank you so much guys for making such a nice software!!
not found any..
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