"A buggy and outdated commercial product"
Version: StatPlus:mac 2009
1) advertises a good selection of statistical tests
2) in principle easy to operate in conjunction with Excel.
1) Crippling bugs with no product updates for years (literally).
When I purchased StatPlus several years ago, the product claimed to work with Office 2011, despite being marketed for use with the older version. Since then, I have yet to see a single update released to improve compatibility and address several ongoing bugs, such as a recurring problem with "file access" that I haven't been able to resolve with standard troubleshooting (i.e repairing permissions, deleting plist files or reinstalling.)
2) Non-existent technical support.
No responses to multiple formal requests for support and follow-up inquiries over very long periods of time.
At one time, I thought StatPlus was a promising product, but the developers have utterly failed to support my needs as a paying customer.
Instead, it has proved to be the worst kind of commercial software: one that was tempting in concept and just affordable enough to lure academic users, yet flawed to point of uselessness. Beyond being unusable, StatPlus has actively waste my time.
Had their technical staff merely responded to any one of my inquiries, OR had they released a reasonable update, I'm sure this review would be framed quite differently.
Instead, I've abandoned StatPlus entirely, and gone back to my less convenient, but more powerful and reliable standby, SPSS.
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