Skype

CNET Editors' review

by: Jasmine France on November 09, 2010

Popular and preeminent VoIP service Skype has wooed its fair share of people with an itch to ditch the landline and an Internet connection, especially those with international contacts. With its latest update to version 5, the company hopes to win over even more customers and keeping the current ones happy. Skype 5.0 features a streamlined interface, Facebok integration, and videoconferencing functionality.

First, Skype tackled the overall user experience of the software. The new Home page integrates a feed of mood messages from your contacts and yourself, and it offers a variety of tutorials to help you use the various features of the service, from making a video call to signing up for a subscription. The company also aimed to simplify the overall interface in order to make calling, messaging, screen sharing, and file transferring more intuitive and easier to navigate. In addition, the contact search screen now features images and mood messages and offers real-time results.

Skype is also offering a new group-video-calling feature. According to company data, about 40 percent of all Skype-to-Skype minutes were used on video calling. The logical step was to provide a feature that allowed users to chat with more than just one other person. Anyone who downloads version 5 will have a chance to test out the new functionality for free, though it will be a paid extra down the line.

The videoconferencing feature offers a few viewing options. One is the typical side-by-side screen with participants lined up in equal sizes. Then there's the more interesting dynamic view, which increases the size of the person doing most of the talking at any given moment. We got to check this out in a live demo and can see how it would be particularly useful for business calls.

The group video screen also prominently displays the relevant controls along the bottom, as well as a meter that measures call quality. Skype has added a call quality manager that gauges audio and video quality during calls. Automatic call recovery is another new feature that helps users quickly reconnect calls that are interrupted because of Internet connection problems.

Last but not least, Skype now has Facebook integrated seamlessly into the interface. A tab along the top of the screen will take you into your news feed, where you can update your status as well as start Skype calls with various contacts.

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Publisher's Description

From Skype:

Skype is software that enables you to make free calls anywhere in the world. Skype uses P2P (peer-to-peer) technology to connect you with other users. It offers several features, including SkypeOut calling from Skype to regular and mobile phones worldwide, conference calling, and secure file transferring. You can also now share your screen with other users. Skype calls focus on video and audio quality, and secure the calls with end-to-end encryption.

What's new in this version:

  • Full HD video calling
  • Support for Facebook audio and video calls
  • Group screen sharing
  • Hide offline Facebook contacts
  • Push to Talk

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All User Reviews
  • All versions:

    3.9 stars

    out of 1,792 votes

    • 5 star: 761
    • 4 star: 583
    • 3 star: 180
    • 2 star: 88
    • 1 star: 180
  • Current version:

    5.0 stars

    out of 2 votes

    • 5 star: 2
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 0
  • My rating:

    0 stars

    Write review

Results 1-2 of 2

  • 5.0 stars

    "Best FREE video communication worldwide"

    February 6, 2012  |   By samwgreen

    Version: Skype 5.8

    Pros

    Did I say Free. And, easy to install and use.

    Cons

    None so far

    Summary

    This is one of the must have's on any PC, especially if you have family in different states or countries.

    Reply to this review

    Was this review helpful? (1) (0)

  • 5.0 stars

    "I LOVE SKYPE 5.8"

    February 5, 2012  |   By omnprsnt1

    Version: Skype 5.8

    Pros

    With Skype 5.8, everything works seamlessly. I couldn't be more thrilled to have this product, and the fact that it's free? Priceless! Many thanks to Cnet and Skype, Cnet for the heads up about the new version, and Skype for the terrific product! Cudo's!

    Cons

    With the old version I could call phones, but video failed.I run Windows XP and over time developed software issues that rendered Skype almost useless.

    Summary

    I LOVE SKYPE!!!

    Updated on Feb 5, 2012

    CALL THE WORLD with SKYPE 5.8!

    Reply to this review

    Was this review helpful? (2) (0)

Results 1-2 of 2

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