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SOS Online Backup

Publisher's Description

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All User Reviews
  • All versions:

    3.8 stars

    out of 264 votes

    • 5 star: 126
    • 4 star: 69
    • 3 star: 6
    • 2 star: 12
    • 1 star: 51
  • Current version:

    4.1 stars

    out of 118 votes

    • 5 star: 64
    • 4 star: 32
    • 3 star: 4
    • 2 star: 4
    • 1 star: 14
  • My rating:

    0 stars

    Write review

Results 1-10 of 118

  • 4.0 stars

    "Good backup alternative to local backup"

    November 9, 2012  |   By dwardwell

    Version: SOS Online Backup 5.0

    Pros

    Great Value
    Support multiple home devices
    Reasonably fast
    Good online customer support
    Works transparently
    Supports multiple file versions
    Manages local backup and cloud backup from same software

    Cons

    Files-It is folder based and not file based so you could have multiple files if you reorganize your folders. So if the file exists or is moved to another folder it will get backed up again even if it the same exact file.
    Encryption-Some confusion over how to activate encryption. Tutorials say you have to activate it during first time set up. Support says it automatically running.
    Scheduling-It doesn't run the backup the next time you turn on your pc if you miss the scheduled backup time. It won't backup until your pc is actually is running during the next scheduled backup time.

    Summary

    Definitely worth consideration. Just understand the pros and cons before you decide. No regrets, just more planning and thought required. Others like Dropbox, SkyDrive and Carbonite are more intuitive and easier to use but you pay a steep price for that.

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  • 5.0 stars

    "Great Product...definitely recommend"

    November 7, 2012  |   By kwshank

    Version: SOS Online Backup 5.0

    Pros

    Interface is simple to use and set up, tech support is always very willing to help out where needed, cost is very reasonable. I also need higher levels of encryption to be compliant with privacy laws since I'm a doctor and use SOS to backup my electronic health records, and SOS is able to provide the additional security. I've been using SOS for about a year now and have been very happy!

    Cons

    It is easy to end up with duplicate files in your online backup, so it is helpful to periodically go in and manually clean out your online backup. That said, it's pretty easy and painless to do. A slight hastle, but nothing that would cause me to consider switching to another service.

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  • 5.0 stars

    "Great service and good value."

    October 31, 2012  |   By dmcclure2020

    Version: SOS Online Backup 5.0

    Pros

    It works well with multiple computers and I have access to my files wherever I am. Both the desktop app and web interface are easy to use. I also like the fact that a local backup option is included. The price for 100 gigs was lower than the competition. I received a quick response from the help desk on a question about how to delete files.

    Cons

    Loading 40 gigs of backup data took a long time over DSL. Needed to ask for help on a couple of features since it wasn't obvious how to use them.

    Summary

    Great backup service! Good value compared to the competiton.

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  • 4.0 stars

    "Love it! Very user-friendly!"

    October 30, 2012  |   By soskalt

    Version: SOS Online Backup 5.0

    Pros

    User-friendly. Good tech support. Does not slow down my computer.

    Cons

    None so far.

    Summary

    I initially had big problems getting SOS to work properly on my pc. I talked to Tech Support many times over many days; they were great and walked me through, step by step, until all the kinks were worked out. Now it runs smoothly and does not slow down my computer at all. I'm giving it 4 stars instead of 5 because I have not retrieved anything or had to restore from it yet, so I can't comment on those features.

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  • 5.0 stars

    "Easy to install; easy to use"

    October 29, 2012  |   By SOSonTimber

    Version: SOS Online Backup 5.0

    Pros

    -Staff knowledgable and friendly. Due to my lack of tech knowledge, I was having trouble accessing my saved docs. Staff worked with me to figure it out.
    -Easy set-up
    -It works. Weeks after installing SOS my computer crashed. All my files were saved.

    Cons

    -Expense. It seemed a little more expensive than many competitors.

    Summary

    For the service provided by the staff, for the comfort of knowing my files are secure, SOS is a good buy.

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  • 4.0 stars

    "Reliable and easy to set up and use."

    October 29, 2012  |   By ABackerGirl

    Version: SOS Online Backup 5.0

    Pros

    Very easy to set up and use.
    Flexible in terms of allowing hourly, daily, weekly, or manual backups.
    Tech support has been very helpful and responsive.
    Easy to check how close you are to the storage allowance, and easy to specify which files you want backed up.

    Cons

    Moving files into different folders leads to duplicate backups; ie, a file gets saved as a new file (and counts towards your GB limit) when you move it somewhere new.

    Summary

    Given the ease of using this, I anticipate renewing at the end of my 1-year contract.

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  • 5.0 stars

    "Great online backup for the price"

    October 29, 2012  |   By HLuisLopez

    Version: SOS Online Backup 5.0

    Pros

    Works great. No issues with schedule tasks not running.

    Cons

    Open file back not support on network drives.

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  • 4.0 stars

    "Very Simple to Use"

    October 28, 2012  |   By dilluvcj

    Version: SOS Online Backup 5.0

    Pros

    Easy interface
    Customer support excellent

    Cons

    Wish there was a thumbnail option during recovery mode

    Summary

    This is a very to use system. Backups run fairly quickly. I do wish there was an option to view thumbnails during recovery in case you are searching for a specific photo. But, I honestly can't say if this option is available with other backup software packages.

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  • 5.0 stars

    "Great, fast and full options!"

    October 26, 2012  |   By trijman

    Version: SOS Online Backup 5.0

    Pros

    It works with all my devices
    i can add many different devices, no limit
    I have online access to my files
    It works fast
    Easy to use interface
    Best price value compared to the other solutions i have seen
    it restores a back up real easy

    Cons

    i am using it for a couple of months and did not find any cons.
    the only thing i could think of is that it would be nice if it was available in my language (Dutch), but this is not a must.
    Or maybe backup my NAS server... but perhaps this is possible, i did not check that one yet.

    Summary

    I have tried to find a simular tool here in the netherlands but without luck. SOS is by far the most complete tool. it works easy and you are in full control of your files anywhere in the world. for me it is the best solution to backup all my pc's , iphone etc.
    You will get great support, fast too!
    I can truely recommend SOS, even if you live in thye Netherlands!!

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  • 5.0 stars

    "Very effective backup at a reasonable price"

    October 25, 2012  |   By racardenas1

    Version: SOS Online Backup 5.0

    Pros

    Simple to use, auto save feature, works well with my PC, Android sell phone and iPad 3. Great customer service.

    Cons

    Set up could be more clear.

    Summary

    Highly recommend. Simple to use and great customer service. It doesn't slow my system down and the auto saves for my PC, cell phone (Android) and iPad are very convenient.

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Results 1-10 of 118

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SOS Online Backup