PointOS Professional is a Windows point of sale application that contains many tools for bars, clubs, and restaurants not seen in any other product. PointOS Professional was designed by In-The-Biz people to be powerful and simple to use. It has many unique features including driver's license age verification and customer retention system that aides in restricting the sale of prohibited items to minors. This ID system also works with the built in music system to allow a customers favorite songs to be played as soon as they place an order. PointOS Professional is just two of many one of a kind features available only on our software.
What's new in this version: Version 5.0 adds a great new look, more reports, house accounts, a kitchen display, and many new great features.
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All versions:4.3 stars
out of 6 votes
Current version:3.0 stars
out of 2 votes
My rating:Write review
Results 1-2 of 2
Version: PointOS Professional 5.0
Easy to use, great live 24/7 support (my calls have always been answered in under a minute, and this is the actual support team not a call back service. amazed by the amount of features for the price. Menu input, order entry, Sales Reporting, Employee payroll, robust inventory tracking which can be dialed in to account for every bottle of liquor and down to every oz of burger meat. Links to QuickBooks accounting
Maybe not as flashy as some of the other POS software out there
This software is great for the SMB restaurants, they have features to accommodate just about any restaurant business, fine dining, bar/nightclub, coffee shops, pizza, etc.
"Buggy and Unreliable"
Version: PointOS Professional 5.0
Low cost of ownership.
Buggy, Outsourced Help Desk, Constantly Locks up, help desk blames end user equipment even when bug can be reproduced.
ShakenSoft produces a software product called PointOS. The pricing structure and free support are great, however the product itself is full of bugs. They seem to be pushing a new update every 3-5 days and with each update brings more bugs. Fixing one bug has generally resulted in breaking other existing functionality. When you reproduce the bug for them, their outsourced help desk blames it on your network infrastructure and POS equipment. Even though we had the network certified and POS equipment replaced, they still don't accept responsibility for the amount of time and lost dollars caused by their software not working as advertised.
Bottom Line: Do not buy this software. You will spend more time trying to fix it and getting it to work than you will actually ringing orders in.
Also - The user posting the previous good reviews appears to be Daniel Kurland, the owner of the company.
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