LogMeIn Free - Free download and software reviews - CNET Download.com

LogMeIn Free

CNET Editors' review

The name might be LogMeIn, but the motto should be SignMeUp.

The fact that it's free to use for multiple remote PCs, with reasonable monthly plans if you need more--five computers for $20 per month or $200 per year--makes this remote-access program instantly appealing. The program differs from its competitors in that the application runs in your Web browser. If you're running Firefox, it asks to install a plug-in and then opens an emulator of the remote PC in a new window. If you have a lot of tabs open, LogMeIn will slow down your browsing and possibly your CPUs clock speed a bit.

The control window gives you some standard options such as Ctrl-Alt-Del (which kills the connection) and changing the view settings, as well as tabbed access to adjust the connection setting. The 256-bit SSL encryption and dual passwords--one for the program and one for the remote PC's log-in--are welcome protections.

You must upgrade to take advantage of the file transfer and synchronization abilities, but creative users should be able to find ways around that restriction for small files. Still, for the functionality and the price, LogMeIn is an excellent program.

Publisher's Description

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All User Reviews
  • All versions:

    4.0 stars

    out of 534 votes

    • 5 star: 301
    • 4 star: 98
    • 3 star: 40
    • 2 star: 22
    • 1 star: 73
  • Current version:

    2.2 stars

    out of 20 votes

    • 5 star: 3
    • 4 star: 2
    • 3 star: 2
    • 2 star: 3
    • 1 star: 10
  • My rating:

    0 stars

    Write review

Results 1-10 of 20

  • 2.0 stars

    "good software in the wrong hands"

    March 17, 2014  |   By feri196

    Version: LogMeIn Free 4.1.3430

    Pros

    the idea is good, but ...

    Cons

    the free version is discontinued

    Summary

    We are looking for another (really free) service...

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  • 1.0 stars

    "Stay Away Bundled with Adware!"

    March 6, 2014  |   By Beemanch

    Version: LogMeIn Free 4.1.3430

    Pros

    None that I could See

    Cons

    Not Free even though it says free in the name!
    Bundled with 4 different adware programs with no option to opt out of them on install.

    Summary

    It may be good software but when you try to sneak adware on to my computer, NO THANKS!!!!

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  • 1.0 stars

    "Ripoff service, not worth the money"

    February 25, 2014  |   By reviewer965

    Version: LogMeIn Free 4.1.3430

    Pros

    it was free

    Cons

    slow access
    graphics hiccups
    removed free access without any warning

    Summary

    These guys are a total ripoff. I setup my computers with this app because it was free, they never even hinted they were going to pull the rug out from under us. Bottom line is it was a scam to get people to setup their computers for free and then when they start to rely on the service... Bam, buy the overpriced service or else you lose control of your computers.
    There are plenty of other services out there that are still free or a lot less than Logmein.

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  • 1.0 stars

    "The Customer is Not Right"

    February 10, 2014  |   By rslvnpryr

    Version: LogMeIn Free 4.1.3430

    Pros

    Cool service

    Cons

    Confusing billing, refused to refund after over a year of overpayments, buggy interface

    Summary

    I signed up for a monthly subscription with this company back in 2012 to use for business conference meetings, concept presentations, etc. After three months of the service I decided that I should save some money, so I signed up for their annual subscription -- which would save money in the long run. I'm a one-man business and only need 1-presenter. Apparently I signed up via their website for the annual using my same account information.

    Long story short, I had signed up for an additional subscription. So I had not just an annual subscription, but also monthly charges running concurrently under the same account.

    I just sat on hold for hours to get in touch with their support department only to hear that it was my mistake that their website accounts UI is so terrible. It's my fault that I asked them to double bill me for an account that was not in use.

    So $400+ later, they're not going to offer a refund.

    Use the free service, but never, I repeat, NEVER give these folks a dime. They don't operate on the "customer is always right" mindset.

    Goodluck.

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  • 2.0 stars

    "Senior mgmt's huge flub on transition from free to pay!"

    February 9, 2014  |   By verywise1

    Version: LogMeIn Free 4.1.3430

    Pros

    Loved the free Logmein service and didn't mind paying for a subscription last year, when we needed it for multiple computers and we could always reach tech support.

    Cons

    Last week we added a new 2nd paid subscription of Logmein Pro, But in trying to get some help with it, I called in on two different occasions, spent a total of 3.5+ hours on hold waiting for help that never came. They are so slammed as a result of this change and their senior management so dull that they didn't bother to predict or add personnel that are obviously needed during this transition. They want more money, but don't plan to provide service for it? And, what internet company these days is not available to help their paying customers on Sunday? Hope someone in their hierarchy wakes up and smells the customers leaving.

    Summary

    Will be looking for better service from their more service oriented competitors in the near future if nothing changes soon.

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  • 1.0 stars

    "poor due to not being emailed to say its no longer free"

    February 8, 2014  |   By Simon_Hopkins

    Version: LogMeIn Free 4.1.3430

    Pros

    Good when works

    Cons

    No longer free! Use TeamViewer instead. That IS free!

    Summary

    See ya logmein was a good product and you gone and ruined it by gettin rid of the free one. Anyone who knows anything about DMZ, VNC or Port forwarding don't need it anyway.

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  • 4.0 stars

    "Whoops! O/S Support Drop"

    February 5, 2014  |   By phelpschick

    Version: LogMeIn Free 4.1.3430

    Pros

    Works well when operational. I used it to set up a petcam.

    Cons

    The paid version no longer supports Windows 2000. I was stuck in an endless loop on a user's behalf. The client on the host machine (Win 2000) did not recognize the user's paid account. And you couldn't add the subscription because that option was greyed out. Kept saying "enabled-offline" as soon as the user switched from free to paid.

    I had to re-install the client on the host machine to get it to recognize the paid subscription, yet it still continued to say "enabled-offline."

    None of the "fixes" suggested by LogMeIn chat worked. A third support member finally referred me to their updated system requirements page--no mention of Windows 2000 being supported under the paid version (which I can understand, but gee I spent a couple hours on this). You can't update the browser either in this O/S because it's not supported by modern day alternate browsers. I ended up putting VNC on the client machine so he could user the VNC viewer on his Ipad and remote in.

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  • 1.0 stars

    "NO LONGER FREE"

    February 3, 2014  |   By CatieBloom

    Version: LogMeIn Free 4.1.3430

    Pros

    works great when you need it...

    Cons

    They used to have it free for under 10 computers - now they want $50 a month PER computer... no small business or individual can or should afford this. They need to get their heads out from their greedy ***** and go back to what they were doing in 2013... or lower the amount of free computers to 5.

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  • 4.0 stars

    "LMIfree ain't free any more!"

    January 27, 2014  |   By edward at northridge

    Version: LogMeIn Free 4.1.3430

    Pros

    Works good

    Cons

    Not free .

    Summary

    There are & will be more freebies to take its place.

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  • 2.0 stars

    "Good while it lasted."

    January 27, 2014  |   By DMC-A1

    Version: LogMeIn Free 4.1.3430

    Pros

    Easy to use.
    Sends emails of login activity to account holder.

    Cons

    Suddenly dropped LogMeInFree and replaced with expensive alternative. Way to much $$ for the off-chance we might need to connect to one of our computers.

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Results 1-10 of 20

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