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InSync

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All User Reviews

Results 1-6 of 6

  • 1.0 stars

    "Horrible Company"

    March 15, 2013  |   By JimStauf

    Version: InSync 11.2.49

    Pros

    The software works, but no better than their competition's products.

    Cons

    Their customer service is not just non-existent, they're openly antagonistic towards customers. Their corporate site says, "Your comments and suggestions are always appreciated." I sent a comment complaining about their lengthy and stingy upgrade policy and was told, "Go find another supplier!" I replied stating I had, indeed, installed a different backup utility, and also that I would post negative reviews online about my experience. She responded with, "Enjoy you (sic) vendetta."

    Summary

    This is a company that does not care about you beyond your initial purchase. There are many good vendors out there supplying similar products, I strongly recommend you patronize one of them.

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  • 3.0 stars

    "Good for backups but not synchronization"

    August 7, 2010  |   By kleeberg

    Version: InSync 10.2.36

    Pros

    Easy and rapid synchronization of files between machines 1 or two way

    Cons

    Fails at recognizing deletions. If, for example, I move files on one machine into an archive folder or delete the file and I am performing 2 way sync, the file is copied from the other location back to the machine from which the file was deleted.

    Summary

    Great for back-ups and syncing with the one downside mentioned above. I have used ChronoSync on the Mac and it is able to recognize deletions. I need to find a similar product for the Win7 environment.

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  • 5.0 stars

    "Works exactly as expected"

    July 13, 2010  |   By mkellam

    Version: InSync 10.2.27

    Pros

    Used this program for past year to do backups to external drive. Has always run and done exactly what it's supposed to do, which for me, is have an exact directory and file back up of key directories from my main hard drive

    Cons

    None for me!

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  • 1.0 stars

    "No customer service!!!"

    July 25, 2007  |  

    Version: InSync 7.0.91

    Cons

    I upgraded from v4.0 to v7.0 21 days ago. After installing the upgrade, none of the v4.0 jobs were converted to v7.0, so I wrote a mail to their customer service. Within 24 hours, I got a reply asking me to send them some Registry entries, and I did. Now it's been 21 days, I've sent them another 2 mails asking for any progress on my problem. No response!

    Not just that, while I was trying to use v7.0 as best as I can, the program often quits automatically without giving any warning, that includes when I was editing jobs (thus I lost all the jobs I've edited during the session) and clicking on the Run Job button. Worst of all, I found some of the files are not backed up when they should be!!! I asked them to refund me because of such poor quality, they just refuse to respond!

    So if you want to use this software, at least you should always check the backup files after backing up to see if all your files have been faithfully backed up.

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  • 5.0 stars

    "Very fast. Try it."

    October 23, 2005  |   By jcyr

    Version: InSync 7.0.9

    Pros

    On time set up, then one-click backups.

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  • 5.0 stars

    "Very fast. Try it."

    October 23, 2005  |   By jcyr

    Version: InSync 7.0.9

    Pros

    On time set up, then one-click backups.

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