Pros
No Pros for version 4, but version 3 it is wroth it you can boot from a second with no problem and that is fine for me.
Cons
Well-designed interface i don't think so, at all. i tried to defragment my drive and drive genius v4 will not allow me the click my drive that is mac os x 10.10. even from the bootwell flash drive that coast me $15
Summary
i believe this version is not finish or polished, it slapped together to get more money for crap!!!
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Pros
The GUI is buffoonery with immense appeal for preschoolers.
Cons
Version 4 cannot repair/rebuild hard drives with two or more partitions.
Summary
Don't waste your money.
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Reply by Prosoft Support on January 28, 2015
Hi Hudsonw
We appreciate your comments on the GUI, we are always looking for input on how to make the software more appealing.
Drive Genius 4 is capable of running the repair and rebuild on drives with multiple partitions, however you need to select the individual partition you wish to repair/rebuild from the drop down menu on the top of the feature section of the software.
If you have any other problems or concerns with the software I would recommend reaching out to our technical support team for further assistance.
http://www.prosofteng.com/support/
Pros
It promises the world
Cons
Delivers nothing
Summary
Do you know how to de-frag Mavericks... re-download Mavericks (that's 5GB) load this onto an external drive with at least 16GB free.... download 'Drive Genius DVD.dmg'.... burn that to a disc.... then boot Mavericks from an external disc and run the DVD.... sound complicated?.... You bet!!!! Absolute waste of money...
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Reply by Prosoft Support on January 28, 2015
Hi Tbanger9
I would recommend looking into our newest version of the software Drive Genius 4. In Drive Genius 4 we have added our new BootWell Technology which acts as a secondary startup location which you can boot your computer from in order to defrag your internal drive.
Otherwise our technical support team would be more than happy to walk you through the process of creating a Secondary startup disk for Drive Genius 3.
http://www.prosofteng.com/support/
Pros
I just try to defragment my drive, but this app cant do this on Maverick version.
Cons
Most ugly thing - you cant delete it without tricks and magic.
Summary
When I set up any software, I think I can delete it any time I want. Not with this software. I spend 2 hours to find the way how to delete it. 2 hours!!!
If you not advanced user with strong console skills don't even try to install this shi... soft.
Just look for official answer how you will do this:
--
To manually uninstall Drive Genius 3 delete the following files and folders at the end of the paths listed below. Double click on your " Mac HD " drive to start the path.
/Library/Application Support/DriveGenius (folder)
/Applications/Drive Genius 3.app (icon)
/Users/Library/Application Support/DriveGenius (folder)
/Users/Library/Preferences/com.prosofteng.DriveGenius2.plist (file)
/Users/Library/Preferences/com.prosofteng.DGAgent.plist (file)
If you are running OS X Lion or Mountain Lion, the last three files/folders are located in the Users Library Folder which is hidden in Lion, You can temporarily access this folder by opening a Finder Window and pressing Command+Shift+G. This will bring up "Go to the folder", enter in "~/Library" and click go.
---
But! Its not work! Because they run on root level and block any try to delete this files.
I use this method:
Delete from startup program list all drivegenius services and daemons.
Reboot.
And then you can delete this app.
Shame on you developers of Drive Genius....
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Reply by Prosoft Support on January 28, 2015
Hi Pavlosidelov
Drive Genius is capable of defragging your drive, however do to the changes made to the OS by Apple you are required to boot from a secondary startup drive in order to gain the root access needed to preform the defrag.
To Uninstall Drive Genius you select Drive Genius from the menu bar at the top of your screen then select Uninstall. The steps you received are how to uninstall the software if the uninstaller within the software does not work for you. If you require any help removing these files you can always call our technical support line so they can walk you through the process.
Phone: 1-877-477-6763 (Press 2 for Support)
Hours: (Monday - Friday) 7am - 5pm PST
Pros
Effective at initializing a HDD no other app I tried could repair or recognize. I even took this machine to the Genius Bar at the Apple Store. Nothing they had could repair the disk. They recommended buying a new HD.
Cons
Price, no others - yet!
Summary
This is a great app if you have serious problems with a drive.
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Pros
Probably does a good job on defragmenting. Wouldn't know since the thing was so annoying.
Cons
First sign of trouble was that I couldn't seem to close it after running the disk analyzer to see how fragmented my drive was. I couldn't eject the disk image and couldn't shut off the program.
Then when I attempted to delete it, I found that it had installed itself all over the place on my hard drive. Simply dragging the app to the trash like 99% of Mac apps didn't get its tentacles out of my system and something called Drive Pulse couldn't be shut off at all.
I finally uninstalled it completely, but that can only be done by searching online for how to remove it and finding that an uninstall command is somewhere in one of the many menus.
NO program should be this Byzantine to remove from your system. I don't care if it magically added 8GB of RAM to my system, it isn't worth the trouble.
Summary
It could be a good product but it behaves like sketchy malware that won't let you get rid of it.
Very bad form on their part. Legitimate companies don't resort to such tactics.
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Reply by Prosoft on March 6, 2013
We know you're not digging the product right now but I'm inviting you to contact our support team, ask them about some of the things you're having issues with or questions about and they can answer your questions and hopefully make you feel more comfortable about the product-- We are definitely a "legit company" with award winning products as well as a rich history of providing products on the Mac platform (as well as working with Apple in the early years to develop tools directly for the OS).. Find out more about us here:
http://www.prosofteng.com/aboutus/
Over 28 years of developing on the Mac platform, including making Drive Setup for Apple as well as many other award-winning, industry standard products..
Reply by Prosoft on March 6, 2013
Because it's a disk utility product, you can't just drag it to the trash like you can with 99% of the other apps out there--that's because it does have and does need to have certain files running in order to access the low-level data on your drive (most apps don't ever need that).. If you want to uninstall it, it's pretty easy to find the "Uninstall" menu item which is on the Drive Genius Menu Bar item.. I know it seems easy but I can understand that in some moments of frustration that customers may not look for it there or find it that easily (but it's there).. And once again, please do contact our support team, they are great folks that love to help people out..
Reply by Prosoft on March 6, 2013
Drive Genius does not "install all over the hard drive"-- It has files in certain areas like any low-level disk utility would need to have..but nothing out of the ordinary or scary... Remember, Drive Genius has been used by Apple at the Genius Bar for over 5 years now, so you can be assured that Apple made sure it was a legit (award-winning) product before they ever decided to use it and stock it on their shelves worldwide...
Reply by Prosoft on March 6, 2013
Hello Bryan,
Thanks for taking time to post your thoughts about Drive Genius.. I'm surprised by your perception of Drive Genius but wanted to get back to you on some of the items.
First of all, we highly recommend that anyone having questions or issues with Drive Genius to give our support team a call or email-- They are located right in our same California office and can easily help you out... Many times they can navigate you through something that you might not be doing correctly or you may be skipping over, and it's always just good to have a connection to a company that stands behind their products..
Pros
copied from the 2.3 "bug fix" list (rolleyes):
* Bug Fix: Possible data loss while moving a volume with Repartition.
* Bug Fix: Repartition could spuriously fail on 10.4.x.
To date, no pros, since my first use destroyed 5 partitions!
Cons
CLONE ALL VOLUMES FIRST... then pray...
1. There is nothing "possible" about "data loss" while moving with repartition. It happened. Complete Data loss across 7 partitions!
2. Repartition DID "spuriously fail on 10.4.x", leaving 'ghost volumes' that no major utility could resurrect NOR extract ANY data from. Erase was my only option.
Clone a backup of EVERY SINGLE MOTHER-LOVING VOLUME on your entire hard drive.
When this app fails, IT FAILS BIG, & trashes every volume on the hard drive.
maybe you'll be lucky... maybe...
1. I wanted to combine partitions to make a backup volume larger.
2. I carefully followed all instructions.
3. I'm not an idiot
4. Drive Genius moved the partitions...
Then reported none of them could be mounted.
All attempts to recover/resurrect those volumes failed.
This app is the very definition of "When helping hurts"
I'm tickled to see my disaster as a mere "bug" in Prosoft's world.
THAT IS NOT A freaking "bug" This app acted essentially as malware.
Summary
Do not EVER use "Drive-idiot" (any version) to do ANYTHING without FIRST making a bootable clone of ALL your volumes AND your entire hard drive (if you have multiple volumes on a drive).
Apparently Prosoft is taking Microsoft's lead and letting the users discover the nightmares.
This is no way to write software! It's Prosoft's RESPONSIBILITY to rigorously test their apps PRIOR to release to an unsuspecting public.
After all, this is a disk repair utility.
All other pro's and con's are irrelevant if the software trashes your drive...
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Pros
It boots up and installs okay.
Cons
The disk partition does not work. It will kill your windows bootcamp and recovery partitions.
They will not show up in the startup boot any more and you will not be able to recover them. You will need to reformat your drive and re-install from scratch.
Tech support is useless they just told me to read the manual and re-install my partitions from backup. They're not even interested in finding what the bug is. you get a warning message that your data can get lost if you proceed on every function/utility you try.
Summary
useless software filled with bugs, waste of your money and will cost hours of your time trying to recover and re-install. lousy tech support avoid. not worth the risk of messing up your drive.
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Reply by Prosoft Engineering on October 16, 2012
Hi -
Drive Genius 3 works with Boot Camp , but in limited capacity. This is well documented in the manual and with all 3 versions of Drive Genius dating back to 2006. Which tools were you using on boot camp ?
The limitations of DG3 and bootcamp are dictated by Apple not by Prosoft .
FAQ on Boot Camp
Does Drive Genius 3 work with Boot Camp?
Drives formatted with Boot Camp now have limited support by Repartition in Drive Genius 3. Drive Genius 3 is capable of shifting Windows Boot Camp partitions, but cannot resize the Windows Boot Camp partition. This limited support for Boot Camp is intended to help utilize the available free space after duplicating hard drives with Boot Camp partitions onto larger hard drives.
Please check the manual.
Pros
None that I know of as I cannot use the software which I paid money for
Cons
Will not give new registration key to buyers of their software who change computers
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Reply by Prosoft Engineering on September 5, 2012
Hi-
Drive Genius 3 migrated to a new serial number scheme recently. If you simply download the latest version you can use your existing serial number with the new version just fine.
If you have a previous version of Drive Genius 3, you can also download the latest update using the link below: http://s3.amazonaws.com/prosoft-engineering/dg/DriveGenius_3.2.1_US.dmg
Regards,
Mike Fiato
Prosoft Technical Support Manager
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