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Bitdefender Total Security 2016

$69.95
Download Editors' Rating:
Editors' Rating:
Outstanding
Average User Rating:
out of 335 votes out of 17 votes

Quick Specs

  • Version:
    20.0.18.1035
  • Total Downloads:
    789,373
  • Date Added:
    Sep. 10, 2015
  • Price:
    Free to try; 1-user, 1-year license (30-day trial); $69.95 to buy (Buy it now)

Editors' Review

+

Bitdefender Total Security is a top-notch antimalware suite, and the 2016 version adds extra protection against ransomware.

Pros

One of the best detection and removal engines: Independent software testing labs AV-Comparatives and AV-Test consistently rank Bitdefender at or near the top in every category, such as scanning speed, scanning accuracy, and system performance impact.

Ransomware protection: Bitdefender's engine has been enhanced to detect malware that can encrypt your documents and demand ransom payment for the decryption password.

Vulnerability scan: Bitdefender has a separate tool that checks for new versions of software and new downloads from Windows Update that you may have missed. Even the best antimalware suite can be undermined if you're using out-of-date software with exploitable security flaws.

Cons

Settings could use more explanation: Given the small type size used by the management console, there's plenty of space to describe what's happening when you toggle switches for "protection against fraud" or "protection against phishing." It's too bad Bitdefender doesn't provide such explanations. Safepay in particular might be a complete mystery to someone who's never used it before.

Windows Registry scanner could use more explanation: Other tools that clean out your Registry detail exactly which entries appear to be causing a problem. But Bitdefender's OneClick Optimizer only groups the entries by type, so no confirmation or investigation is possible.

The file shredder needs fleshing out: There are a number of free tools that give you options for how securely you want to delete files and that tell you which method they're using. While Bitdefender's approach makes the process very straightforward, the security-focused user will probably want more information about how this tool operates.

Bottom Line

Bitdefender Total Security's desktop client could explain more about what it can do, but out of the box it's some of the best antimalware protection available.

 
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Publisher's Description

+
 
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User Reviews
+
  • Current Version

    2.2

    out of 17 votes

    • 5 star 4
    • 4 star 1
    • 3 star 0
    • 2 star 1
    • 1 star 11
  • All Versions

    2.9

    out of 335 votes

    • 5 star 115
    • 4 star 25
    • 3 star 27
    • 2 star 41
    • 1 star 127
  • My rating

    0 stars

    Write review

Results 1–10 of 17

1 stars

"NEW IMPROVED INSTALLATION METHOD?????????????????"

March 29, 2016  |  By goldstan

2016-03-29 08:01:26  |  By goldstan

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

None - as did not install.

Cons

I have used Bitdefender for eight years and installed it for many of my clients. Simple, usual process - buy, download, install, update. NOT ANYMORE. The new "MANAGED" CENTRAL INSTALL IS A PAIN. I have to assume that BitDef have taken this route to combat piracy. WRONG DECISION. I feel that for every pirate avoided there will be ten frustrated and angry customers. As I told customer "support" who provided me with a number of steps to try to install, I will go elsewhere. Customers should not have to jump through hoops to provide protection to their machines.

Summary

AVOID AVOID AVOID

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1 stars

"You can never install it."

March 09, 2016  |  By dlyl2328

2016-03-09 07:31:42  |  By dlyl2328

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

good time killer-
you have to spend whole hour to find the solution for the installation error but still fail to install. The installer download extra file everytime you try.
Test your EQ-
I got mad during setup.

Cons

Completely rubbish. Can't believe people spend money on this ****. They just donate money to beggars?

Summary

waste my time to type these words.

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1 stars

"Instalation Sucks"

March 06, 2016  |  By manie strauss

2016-03-06 06:51:30  |  By manie strauss

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

When it was installed last worked excelent, fast

Cons

Difficulty installing

Summary

Bought a upgrade after my old one expired, stupid program keeps on downloading and failing to finish the download, after 5 tries managed to complete the download only to tel me it wants to uninstall previous version, fine let it uninstall and low and behold has to re download the whole thing again. After two more tries it finishes the download again and starts the installation, at 97% the %£$%& tells me an error has occurred. Now its starting right at the beginning again. After three more tries it finish the download and tells me there is a previous version of bitdevender installed . Okay reading on internet download a registry cleaner, get rid of offending files, and start the download again, some more retry s and and started the installation again only to stop on 94% this time. An error has occurred.
Now they can keep their stupid program, will go back to Nod32.

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1 stars

"Very disappointed is UNDERSTATEMENT"

February 16, 2016  |  By Solargen

2016-02-16 20:51:11  |  By Solargen

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

Easy to install, lot of features...PROMISED, Built-in VPN, tech support reps are polite

Cons

Built-in VPN aka SafePay started working ONLY after 5 months of complaints.
Does NOT protect from viruses, malware, etc.
Tech Support is NOT qualified to deal with technical issues - more like a call centre..
Promises of a priority to deal with the technical issues, within 24 hours are not fulfilled within WEEKS

Summary

I chose Bitdefender because I've read the raving reviews in media. However, to say that I was very disappointed would be understatement. The product simply DOES NOT deliver. To resolve ANY issue takes weeks if not months. You are getting simply ignored The weekly reports advise that your system is perfectly protected, however when you running a full scan it found over 900 issues related to malware and viruses. You are promised that your case will get a priority and the solution will be sent to you within 24 hours... BUT it's NEVER the case.
I just had to purchase products from another vendor to clean up my computer. Bitdefender never got back to me...

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1 stars

"Does not install right"

January 31, 2016  |  By mohabk.CNET

2016-01-31 01:01:17  |  By mohabk.CNET

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

Who knows? It does not install correctly if you purchase multiple licenses.

Cons

Fails to install correctly if you purchase multiple licenses. How can you trust your computer with a company that cannot get the basics right.

Summary

Bitdefender sent me an offer to upgrade my current licenses of Total Security 2015 to Total Security 2016. I have three 3-PC licenses for 1 year, i.e., nine 1-year licenses. Kids got new laptops for X-Mas. So, I bought four 3-PC licenses each for one year. That is what my sales confirmation says too. Somehow, Bitdefender translated that into 3 licenses each for 4 years. I called customer support to complain about the wrong licenses. I also noticed that the licenses were counting from the day of purchase, which meant that I was screwed out of 52 days of 3 previous licenses and 82 days on the other 6 licenses. Bitdefender said they would fix this within 48 hours. Nothing a week later. And it seems they have known of this problem since at least Dec 31st, but they are still selling the product ... knowing it does not install correctly. What crap!!!! Avoid this product like the plague if you are buying multiple licenses. Avoid this product if you have any time on your existing license(s). Keep avoiding this product until you know these issues are fixed. But first check whether it actually works AFTER installation.

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1 stars

"Beware of Bitdefender"

January 06, 2016  |  By Klairina82

2016-01-06 09:56:20  |  By Klairina82

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

Nothing pos to say.

Cons

Their product is 39.99$ they charged me 70 euros without even my knowledge.I had no clue that they are gonna charge me every year 3 price from what I paid in the beginning.I got emails,but none of them said they will automatically renew their crap and now they don't reply to my emails not bitdefender not anvangate.Do not ever purchase their product they will find a way to charge you next year. I'm not the only one there are thousand people like me who had been charged but don't use their products anymore and they don't get their money back. Please beware!!!!!

Summary

Do not ever purchase Bitdefender, their tech support is really bad and they do automatic renewal without even notifying you and then they don't want to refund money, they don't respond to emails and phone calls are worthless.Plus I go to my account and there is nowhere to turn off auto renewal. BEWARE OF FRAUD !!!!

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1 stars

"Waste of Time and Money"

December 31, 2015  |  By iain6600

2015-12-31 23:29:52  |  By iain6600

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

None, impossible to load and activate

Cons

Absolutley Useless

Summary

Wasted a whole day trying to download and activate, finally gave up, life is to short and reinstalled Nortons smoothly and without a hitch.

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5 stars

"the best out there"

December 16, 2015  |  By Gery Byrd

2015-12-16 01:51:36  |  By Gery Byrd

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

I have never ever had a virus for years on my PC after switching to Bitdefender.

Cons

None at all, just buy it.

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1 stars

"Computer hog slumdog ISIS criminals"

December 10, 2015  |  By space_engineer

2015-12-10 07:00:21  |  By space_engineer

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

The only pro I can think of is Dragos Barbu, Bitdefender's Retention and Loyalty Specialist. He's a pro... at retaining customers like me who ask for refunds and are denied on the account that we should have spent more time reading the boring legal jargon when we signed up for the service. That's right. Bitdefender will default your account to autorenew. I fought this in 2014, thought it was resolved, and only realized this year that they never refunded me as they'd claimed. This year rolls around and they charged me again! When I requested a refund, the Romanian dragon Mr. Barbu said, "You had the option to disable this feature." He went on to try to sell me a 40% discount. Not only did BitDefender's retention and (self)loyalty specialist completely disregard my request, he tried to sell me something! Total pro.

Cons

BitDefender is a computer resource hog. I'm an electrical engineer who specializes in digital design. I get paid to design digital circuits that operate in nanoseconds. I believe they could work a little better at operating behind the scenes. I switched to Norton and I've been very pleased with their service.
The thing that urks me most is this: I paid BitDefender to protect me from cyber criminals who go behind my back and steal my stuff. In the end, I discovered it was them all along.

Summary

BitDefender claims to be #1 in security technology. If you don't believe them, ask them - they'll tell you. Dragos Barbu told me. Now I don't really have the knowledge to argue who's best in pc security, but I pose a few questions. If BitDefender is #1, why have a retention and loyalty specialist? Why deny refunds? Why brag about being number one if the truth is self-evident? I'll leave the conclusion to you readers who are, I'm sure, more clever than me. I should have read the legal jargon.

Updated on Dec 21, 2015

UPDATE (12/21/15):
I called BitDefender billing support (954-414-9655) to get a status on my refund and spoke with a man by the name of "Julian." I'd received an email from them indicating that the license key would be revoked but never received anything confirming a refund. Avangate (a third-party billing company) closed out my ticket. My credit card closed out my dispute for unauthorized purchase. Still, I'd not heard a peep from BitDefender.

Julian told me the same thing all of his colleagues have been telling me. "We will get back with you shortly."
"No," I said. "That's unacceptable. I don't want to hear that you'll get back with me whenever you feel like it. I need a concrete date as to when this will be resolved."
"Please hold," was his reply.

When Julian came back on the line, he told me it'd be within the next 24 hours.
As painful as BitDefender has made this, I still want to be fair. I'll not change my star rating of 1, but I do want to keep this review up to date, so potential buyers will know if BitDefender ever resolves this unauthorized purchase.

Updated on Dec 21, 2015

Also, please refer to this forum, which basically raises the same questions about BitDefender's ethics:

http://www.wilderssecurity.com/threads/warning-bitdefender-avangate-ethics-auto-renewal.337297/page-2

Updated on Jan 24, 2016

UPDATE: 01-24-16

Bitdefender still hasn't issued a refund. They've revoked the license key for the product. They requested that I close out my ticket with my credit card company. I complied. Still no refund. I've called Bitdefender over six times these past two months with no solutions.

I reopened a ticket with my credit card company, and their fraud team is now looking into this.

Got a second email from Bitdefender telling me to close out my ticket with my credit card company; however, I was advised by my fraud team not to do that. So I'm leaving this in the hands of my credit card lawyers.

Got an email from Bitdefender tonight telling me they are going to close out my support ticket because they've not heard from me in 5 days.

Like I said. They are criminals.

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1 stars

"Can't install & customer service blocked"

December 06, 2015  |  By easygone

2015-12-06 05:54:38  |  By easygone

 |  Version: Bitdefender Total Security 2016 20.0.18.1035

Pros

NONE................

Cons

No way to install.
No way to get technical support.
All the links to Support Team are fake and blocked and redirected back recursively.
No way to contact the company.
No way to get refund.

Summary

Should we sue the company about this scam?

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Results 1–10 of 17

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Full Specifications

+
What's new in version 20.0.18.1035
  • New Firewall
  • New Parental Advisor
  • Anti-ransomware file protection
  • Improved Anti-theft
  • Improved Wallet
  • Improved Traffic Light technology
  • Usability improvements
General
Publisher Bitdefender
Publisher web site http://www.bitdefender.com
Release Date September 10, 2015
Date Added September 10, 2015
Version 20.0.18.1035
Category
Category Security Software
Subcategory Internet Security Software Suites
Operating Systems
Operating Systems Windows 7/8/10
Additional Requirements None
Download Information
File Size 6.87MB
File Name bitdefender_webts.exe
Popularity
Total Downloads 789,373
Downloads Last Week 1,605
Pricing
License Model Free to try
Limitations 30-day trial
Price $69.95

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