RemoteCall is a web-hosted remote support solution that gives support representatives powerful diagnostic tools and full administrative control of a customer PC regardless of location. RemoteCall is widely used by IT helpdesks and support professionals to provide on-demand remote support to customers around the world. Simply connect and gain control of any internet-enabled PC in seconds. Starting with instant web chat, there's no need for pre-installed software or ActiveX controls. Furthermore, the newly developed Rsupport VRVD engine allows for extremely responsive control and flawless media playback that will amaze customers.