ITIL Version Three (v3) Exam Questions And Study Aid is a COMPREHENSIVE set of collated information to help you in your foundation course and exam. This has been referred to as MUST-HAVE software. This includes an EXAM SIMULATOR with sample ITIL Verison 3 foundation papers. Also includes LIBRARY OF INFORMATION to help your studies (Acronyms / Process Models / Exam tips / etc.)The following topics are covered in the material# Service management# Service Strategy# Service Design# Service Transition# Service Operation# Continual Service Improvement
