The company (first Virtual Personalities, now Conversive) was formed in order to create a virtual human interface that would incorporate real-time animation as well as speech and natural language processing. The initial release, a stand-alone virtual person called Sylvie, was beta-tested to the public and well received. After several versions, the production release of Verbally Enhanced Software Robot - or, Verbot was deployed. Conversive specializes in the field of natural language processing and customer self-service automation.