ContactPoint is a marketing analytics and sales optimization company. Our mission: To unleash the extraordinary power in every customer contact point. Our strategy: ContactPoint's advanced call recording technology and scoring software empowers companies to gather customer interaction data in near real-time. The Customer Service Training and Sales Training our clients receive works in conjunction with this data to enable a process of personalized coaching, employee accountability, and measurably improved results.
ContactPoint is entering the call tracking industry with logmycalls.com. LogMyCalls is the smarter call for companies that demand more from their call tracking software. It's the one application that provides more insight, flexibility and control for optimizing both marketing and sales performance.
