Pros
Easy to use; great customer support
Cons
Printout for backup includes all info instead of just URL info, ID, and password
Summary
Been using for several years and love it. I really like how my previous tickets Questions) are available on one screen. I'd forgotten how to 'force' the save of a new log-in and I knew I'd asked about that before (2016) -- and the response was on the list and so immediately available for me to review rather than having to search the website or dig through my files of special notes! Very, very convenient and I really appreciate it!
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Pros
I had a problem with RoboForm & Edge integration so I emailed RoboForm support & they got back to me with solution within 5 minutes, on a Saturday as well!
I have used RoboForm for about 15 years & it is definitely the best on the market.
Cons
None that I can think of!
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Pros
Ease in filling in forms;
Never have to remember passcodes;
Password generator is a plus;
Now compatible with Microsoft Edge
Cons
Can't think of any Con's to RoboForm.
Summary
I love RoboForm. Never having to remember passwords is a blessing. I also love the fact that all passwords can be exported to Flash Drive in the event of accidentally deleting a passcode or to transfer all passcodes to another computer. I highly recommend RoboForm.
In summary, if anyone is thinking of purchasing a password manager, RoboForm is the one I recommend,
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Pros
Just garbage. Look elsewhere for easy to use password software.
Cons
It gets worse with every update. There used to be a favorite column that now gone. Also with every new update(which happens once a month), you need to complete uninstall and reinstall this garbage, it doesn't do it automatically.
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Reply by on January 4, 2018
I've been running roboform for more than 7 years on windows from Vista through Win 10 and on Android from when it was available and never had these issues. I'm currently running 8.4.6.6 and I have never had to manually uninstall/install to upgrade it has always done so automatically and I still have recently used and popular use columns.
Reply by on January 4, 2018
I've been running roboform for more than 7 years on windows from Vista through Win 10 and on Android from when it was available and never had these issues. I'm currently running 8.4.6.6 and I have never had to manually uninstall/install to upgrade it has always done so automatically and I still have recently used and popular use columns.
Pros
feature rich.
recognizes sites and enters pw and login automatically or with one click
notes available in password editor
GREAT customer support. I researched some of the competition and even though they have good marks for interface and style and features, they all got abysmal marks for customer service.
Roboform has excellent customer service. I've always had any problems solved fairly quickly, even when all I needed was a preference change. Responses are clear and precise. The support system lets me look at my tickets forever just in case I need to revisit an issue.
Cons
I am using version 7 now. I am soooo sad that version 8 doesn't allow profiles (i use 2 profiles). I have to pay for some additional options if I want profiles in version 8. (i don't exactly understand how this would work.) I don't like it when software gets a big upgrade and important features get removed. That's not progress. So i have to stay with the older version.
Summary
The best one out there. if you don't need more than one profile, you can't find anything better. especially customer support.
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Pros
Saves log-ins and passwords and prompts log-ins
Access on multiple devices
Syncs log-ins and passwords automatically
Prompts to saves new log-ins and passwords
Cons
No longer works reliably
Does not work consistently on Android apps
Only supports major browsers
No longer matches correct matching log-ins / passwords to websites without random errors
Very time-consuming to try to sort out current non-functionality
Customer support very haphazard
Summary
Give Roboform 8.3 a miss - not worth the hassle even if free, and definitely no longer worth paying for.
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Pros
Unlimited password saving along with Identities, Safe Notes, Contacts, and Bookmarks! I have had very few glitches in the past 10 years of owning this program and customer service is always quick with fixes and easy to follow. Their security is top notch. It works with most of the web browsers too, whereas the other brands I've used only worked with one or two of the top named web browsers.
I couldn't be happier with this service, and now with the safe sharing capabilities, I'm overwhelmed with how conscious they are of the customers needs. This was the very thing I'd been thinking about over the last couple of years as I'm retiring. I needed to be certain that my family or a close friend could get access to my passwords if something ever happened to me. Without this access my husband would be lost trying to check on accounts for me.
GREAT JOB RoboForm!!
Cons
I have to manually enter my PW's when there is a browser update that does not yet allow this add on. It usually corrects the link a couple of weeks later, but I've gotten spoiled at only needing a couple of clicks to enter my accounts.
Also, most browsers now offer this service within the settings. They do not offer as much, and I don't trust their security like I do RoboForm. RoboForm has proven itself trustworthy time and time again.
Summary
RoboForm offers great incentives to purchase their products, or you can continue to use their Free version. It's just a well managed and well maintained software that has proven itself invaluable to my Internet world.
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Pros
Easy to use
Password protect
Fills forms
Cons
Some websites will not accept log-ins from Roboform
Does not sync with browser-based passwords (e.g. Firefox)
Does not delete an old password
Sometimes it just doesn't connect
Summary
Not bad, but sometimes frustrating
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Pros
Fast, Unobtrusive, Unlike some Pie In The Sky hyped programs, this one actually does what it says and then some.
Cons
Their support consists, only, of having to login to a "fill in your issue/complaint" screen and then wait for a response. No live help. to wit:
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Their tech support , is not exactly to my liking.. but they do get back to you, but because you post something and have to wait for them to receive it, understand it from their point of view, then post back to you... the issue isn't always resolved "the first time around."
Summary
It's fast, reliable and indispensable to me. Their tech support (see in cons) can be cumbersome and not timely. However... the program pretty much makes up for their TS and it does what it purports to do and it does it quite well.
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Pros
I am a long time user of Roboform, and will continue to use it. When I have a problem with the program , I can always rely on the Roboform team to straighten it out for me. They take charge of my problem and straighten it out. It allows me to use large complex passwords and have the password remembered , and ready to use the next time I want to log into that site. I can also have Roboform make a password for me. Roboform will remember form information , so the next time I have that form to fill in, its a simple matter.
Cons
Can not think of any
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