Magento 2 RMA Extension ( Return Merchandise Authorization System ) helps the admin manage all RMA request from customers. It helps admin easy to process return or exchange request. Also, admin can discuss with the customers and be tracking delivery of the returned product.
What's new in version 2.1
Allow admin manage RMA requests in backend.
Allow admin manage Reasons, Conditions, Resolutions, Status and Return Address.
Update customer address, tracking number and shipping carrier for exchange product.
Search RMA request by Status, RMNA ID, Order Id, Customer Name and Create date
Email notifications to Admin and Customer for each RMA change