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House-on-the-Hill SupportDesk for Windows

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Editors’ Review

Download.com staff
SupportDesk is a robust help desk solution designed for IT and customer support teams. It efficiently manages calls, tracks issues, and maintains important user and asset data.

Top Recommended Alternative

  • Pros

    • Logs and tracks calls, escalations, and resolutions.
    • Manages contacts, inventory, and Service Level Agreements.
    • Includes an integrated knowledgebase for quick searches.
    • Highly customizable to meet specific business needs.
    • Comes with over 130 pre-defined reports standard.

  • Cons

    • Optional modules like email support and web access require purchase.
    • Newest version mentioned has only minor improvements.
Icon of program: House-on-the-Hill Support…

House-on-the-Hill SupportDesk for Windows

Download now

Used House-on-the-Hill SupportDesk for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
2003.16b
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows XP
  • Windows NT
  • Windows 95
  • Windows ME
  • Windows 98
  • Windows 2000
  • Windows 10
Additional Requirements
Windows 95/98/Me/NT/2000/XP
POPULARITY
Total Downloads
20,822
Downloads Last Week
0
Report Software

Last Updated

User Reviews

4/5

1 User Votes

Developer’s Description

By House-on-the-Hill software
Manage your help desk or tech support department.
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