Knowledge Base / FAQ Solution with advanced organization, search, and related article features to ensure that your visitors find the answers they're looking for. The software also allows users to ask questions and provides 'instant answer' functionality that will show them existing articles which may answer their questions.
Extremely easy to install and use, KnowledgeBuilder allows for simple and intuitive management of users, articles, and comments. It provides a clean, WYSIWYG word processing interface to create and edit your articles. The system is powerful enough to provide full editorial control, and flexible enough to match the look and feel of any web site. Users can comments on and rate articles, and password protected sections can be set up for logged-in users. This version is the first release on CNET Download.com