From itchysfaccess: Issue Tracking Advanced is a Help Desk software system designed for tracking work orders, tasks, defects, bugs and various other issues. It allows you to manage your customer and project lists, define a scope of work for every project, set start and due date, provide cost estimation, organize issues, tasks, bugs etc into distinct work orders. Workflow process is customized individually for every issue. Every issue can be assigned to a project member responsible for its implementation. Assigned person can receive e - mail notification on added/modified/deleted issue. Pending Issues Report allows easily to detect issues pending and send remind notification to assigned personnel. Issue Tracker Advanced benefits: Installation is quick and easy. Training employees to use the Issue Tracker is quick and easy. Ideal for Businesses and Organizations. Highly configurable and easy To use. Track work orders, tasks, defects, bugs easily without expensive overheads. Automatic calculations. E-mail customer companies direct from software. E-mail Assigned workers.
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