FastVoip

Average User Rating:
2.0
out of 3 votes

Quick Specs

  • Version:
    1.2.0.401
  • Total Downloads:
    7,331
  • Date Added:
    Dec. 07, 2010
  • Price:
    Free

Publisher's Description

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User Reviews
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Results 1–2 of 2

1 stars

"No customer Care"

November 13, 2011  |  By ajayrams

 |  Version: FastVoip 1.2.0.401

Pros

cheap, but call drops often

Cons

Recently removed credit card facility. So recharged using bank transfer, money gone from bank. no credit in fastvoip account. sent some ten emails. no reply.
It is unbelievable, I dont know what to do now. Lost money.

Summary

Avoid.

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1 stars

"Not worth the pain"

June 26, 2011  |  By boothnaths

 |  Version: FastVoip 1.2.0.401

Pros

Cheap voip service, free calls to many places including India landline.

Cons

Bad customer support,
frequent call drops,
Needs a + sign to dial internation numbers, which is not available on home phones.
Bad voice quality.
bad SIP client integration options.

Summary

I too had a very bad experience with FastVoip. The customer support is useless, and they are not willing to refund the money if the service is not working. Here are some of the issue I encountered.
1. You will always need to dial '+' to make an international call. Many landline phones don't support it rendering the service useless to call from home phones.
2. The call drops ever few minutes.
3. The voice quality is not good, although workable.
4. Customer support sucks. They reply once a day, with some vague answers.

Since I was not able to use the service from home phone I asked them for any other alternative like 00 or 011 instead of '+' to make an international call. They responded that their IT is working on it and they will let me know once the issue is resolved. It has been almost a month and no reply on on this issue. Every time I email them I get the same response. They also dont refund money so be careful.

At this point, I dont think this is a great service, even though betamax site doesnt have good customer care, they do have better service than fastvoip at this point.

Also the prices have increased lately.

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Results 1–2 of 2

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Full Specifications

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What's new in version 1.2.0.401
  • Tray icon is always visible
  • Essential menu items are available when not logged in.
  • Improved error messaging with login problems
  • Better match of prefixes and countries
  • Improved SMS count
  • Manual update gives message when no update is available
  • Improved validation of username while creating an account
  • Increase of user experience through several graphic improvements
  • Import of vCard files
  • Connect with HTTP proxy
  • Fixed a crash when port 5060 is used by another SIP client
  • Fixed a crash when a user is added twice to a contact list
  • Fixed a crash when a SMS is send twice
  • Fixed a crash when a SMS is send during a call
General
Publisher Fastvoip
Publisher web site http://www.fastvoip.com
Release Date December 01, 2010
Date Added December 07, 2010
Version 1.2.0.401
Category
Category Communications
Subcategory Web Phones & VoIP Software
Operating Systems
Operating Systems Windows Vista, Windows 2000, Windows XP, Windows 7, Windows
Additional Requirements None
Download Information
File Size 3.88MB
File Name setup-latestversion.exe
Popularity
Total Downloads 7,331
Downloads Last Week 9
Pricing
License Model Free
Limitations Not available
Price Free

Previous Versions:

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