- Quick specs
- Price: Free to try (30-day trial); $99.00 to buy
- Operating system: Windows 95/98/Me/2000/XP/NT
- Date added: March 05, 2007
- Total Downloads: 19,782
- Downloads last week: 128
- See full specifications
- CNET editors' rating: stars
- Average user rating: stars out of 4 votes
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CNET editors' review
Reviewed by: CNET Staff
This program is made for business owners who need client information quickly with little hassle. Customer Database Pro takes a lot of the headache out of managing a database with a basic interface and allows a user to customize every last detail, from customer name and location to phone and e-mail contacts, as well as personal information or additional news.Records are searched and retrieved in a matter of seconds. This program is more functional than flashy, however; though our CNET testers thought the interface "ordinary," it thankfully does not require a database wizard to operate. A few quirks with the trial version should be noted: when creating a new database, the program requires multiple acceptances of the company's licensing agreement. Despite its small quirks, as a basic database manager Customer Database Pro is a good program for businesspeople who need a trusty customer-information tool.
Publisher's description
From Microguru :Customer Database Pro (CDB) is a complete, multi-user, customer database, and help-desk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered by your customers and their resolutions. Logged issues and customer records are fully searchable. CDB is readily customizable. Version 6 Rev 110 may include unspecified updates, enhancements, or bug fixes.
What's new in this version:
Version 6 Rev 110 may include unspecified updates, enhancements, or bug fixes.
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User reviews
- Average user rating: 0 stars Not yet available
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This software version | All versions -
Version: Customer Database Pro 6 Rev 110
Pros: Low-cost, relatively simple to use. Ability to track help calls lets you search for problems and solutions. Most fields can get customized titles.
Cons: No way to get mailing lists or other reports based on information in help calls or product/service purchase record (other than simply whether or not a product/service record exists); can't even put purchase information into a report so that one can do selections in Excel or the like; help call information can be put in a report, but such a report can't contain any customer contact information other than name. Selection criteria for reports limited to simple Is/Is Not (no less than/greater than, contains, etc.), but you can use multiple selections. "Mail merge" output is in a FoxPro format that Office XP doesn't recognize.
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Version: Customer Database Pro 6 Rev 110
Pros: 1 - it is quick and responsive compared to other customer databases that I have used.
2 - easy to set up and customize, and if you use FoxPro you can easily convert from another database.
3 - you can include attachments on customer issues!Cons: the interface is a little plain and reports are a bit fiddly to set up. being able to customize the interfact a little bit would be nice, but for a starting price of $100 you can't really expect these kinds of things.
Summary: i would recommend this program to any company that wants to track customer issues. this is an amazingly affordable alternative to very expensive software programs of the same family. any call center or HelpDesk environment would benefit from this ... read more >>
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