Customer Database Pro - Free download and software reviews - CNET Download.com

Customer Database Pro

CNET Editors' review

This program is made for business owners who need client information quickly with little hassle. Customer Database Pro takes a lot of the headache out of managing a database with a basic interface and allows a user to customize every last detail, from customer name and location to phone and e-mail contacts, as well as personal information or additional news.

Records are searched and retrieved in a matter of seconds. This program is more functional than flashy, however; though our CNET testers thought the interface "ordinary," it thankfully does not require a database wizard to operate. A few quirks with the trial version should be noted: when creating a new database, the program requires multiple acceptances of the company's licensing agreement. Despite its small quirks, as a basic database manager Customer Database Pro is a good program for businesspeople who need a trusty customer-information tool.

Publisher's Description

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All User Reviews

Results 1-6 of 6

  • 2.0 stars

    "Just purchased this program $99.00 and i cannot log-in"

    February 28, 2012  |   By claytongw

    Version: Customer Database Pro 6 Rev 118

    Pros

    ????????????

    Cons

    The trial program is downloaded, however after purchasing why can't i log in somewhere or get the program i paid for ???? Very confusing, not user friendly. Emailed customer service a few times - no one responed??

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  • 2.0 stars

    "Won't Install on 7"

    November 22, 2011  |   By JMAUSAtech

    Version: Customer Database Pro 6 Rev 118

    Pros

    Don't know; after the Cnet installer downloads the file to install, Install does nothing

    Cons

    Umm, won't install on 7?
    is this a CBD problem, or a CNET problem?

    Summary

    Would like to try it. Tell me how.

    Updated on Nov 30, 2011

    Okay, got it to install somehow... Seems like a decent program, but I have certain ideas in may head about how I need it to work with my data, and I just don't think an off-the shelf product is going to fit that.

    So, in conclusion, this is closer than others, but still not what I'm looking for.

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  • 4.0 stars

    "Great product for the money"

    November 6, 2009  |   By dmoore77

    Version: Customer Database Pro 6 Rev 118

    Pros

    1 - it is quick and responsive compared to other customer databases that I have used.
    2 - easy to set up and customize, and if you use FoxPro you can easily convert from another database.
    3 - you can include attachments on customer issues!

    Cons

    the interface is a little plain and reports are a bit fiddly to set up. being able to customize the interfact a little bit would be nice, but for a starting price of $100 you can't really expect these kinds of things.

    Summary

    i would recommend this program to any company that wants to track customer issues. this is an amazingly affordable alternative to very expensive software programs of the same family. any call center or HelpDesk environment would benefit from this software. it is very customizable and can be molded to suit a variety of needs. it works well and is still lightning-fast even after logging over 4000 issues, many of which have attachments hooked to them.

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  • 3.0 stars

    "Simple but limited"

    October 2, 2007  |   By ElrondPA

    Version: Customer Database Pro 6 Rev 118

    Pros

    Low-cost, relatively simple to use. Ability to track help calls lets you search for problems and solutions. Most fields can get customized titles.

    Cons

    No way to get mailing lists or other reports based on information in help calls or product/service purchase record (other than simply whether or not a product/service record exists); can't even put purchase information into a report so that one can do selections in Excel or the like; help call information can be put in a report, but such a report can't contain any customer contact information other than name. Selection criteria for reports limited to simple Is/Is Not (no less than/greater than, contains, etc.), but you can use multiple selections. "Mail merge" output is in a FoxPro format that Office XP doesn't recognize.

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  • 5.0 stars

    "everything I need in a database program"

    July 12, 2006  |   By bagamot

    Version: Customer Database Pro 6.0

    Pros

    Excellent program for keeping records of my customers. I am a computer repair technician and this has .

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  • 5.0 stars

    "For a small retail business this is the perfect program to keep track of clients"

    February 22, 2005  |   By NeWaterGardens

    Version: Customer Database Pro 6.0

    Pros

    Efficient in fast searching of client files. Put-in of all the necessary data needed to stay up-dated with the clients needs and wants. Summary of all the info of clients available in preview and great print page as well. Quick and easy to use. Just take a couple minutes to play around with it and you know what you get.

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Customer Database Pro