From CoTweet: With CoTweet, you can engage people throughout your company -- share the job of being on duty. Tap the collective wisdom of people across functional areas like marketing, PR and customer service. Assign tasks and track follow-ups. Focus on the conversations that matter -- Know when you need to jump in. Track your exchanges through simple case management. Schedule updates to make company announcements. Keep your brand human -- Automatically include signatures in your updates to identify who's talking and keep conversations personal.
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