CRM-Express Standard

CRM-Express Standard


Editors' Rating:
4.5
Outstanding
Average User Rating:
3.5
out of 2 votes
See all user reviews

Quick Specs

Version:
2014.4.3
File Size:
50.14MB
Date Added:
May 04, 2014
Price:
Free to try (30-day trial, some features disabled); $20.00 to buy (Buy it now)
Operating Systems:
Windows 2000/XP/2003/Vista/Server 2008/7/8
Total Downloads:
5,591
Downloads Last Week:
2
Additional Requirements:
Not available

Editors' review

There's a lot to keep up with when you're running a business: schedules, inventory, conversations with clients, e-mail, to-do items, and much more. CRM-Express Standard is a surprisingly comprehensive program that helps users stay on top of almost all aspects of their business.

The program's interface has a sleek look, with its main features arranged in well-organized tabs. And what a lot of features there are! The program has a flexible, multiview calendar, a built-in e-mail client, a list of news feeds, and a to-do list. Sounds like a great way to stay organized and informed, right? But that's only a small fraction of what CRM-Express is capable of. The program also includes a full-featured inventory and invoicing client, allowing users to add products and then create quotes, orders, and statements, as well as track payments. A journal feature helps users keep track of phone calls and other events of the day. The Home and At a Glance screens are particularly nice; the former provides links to the program's most frequently used features, whereas the latter provides an overview of contacts, sales, invoices, payments, and more. The program's built-in Help file is lengthy and well-organized, with plenty of screenshots. Overall, we found CRM-Express to be surprisingly easy to navigate given its many features; it may take users a little while to get familiar with everything the program does, but it's not at all hard to use. Any time spent learning to use this powerful program will be more than repaid with increased productivity.

CRM-Express Enterprise comes as a zip file. The program installs politely but leaves a folder behind upon removal. We recommend this program to all users.

Editors' note: This is a review of the full version of CRM-Express Standard 2010.6.1. The trial version is limited to 30 days.

Publisher's Description

Screenshots

More Products to Consider

All User Reviews

    Results 1-2 of 2

  • 5 stars

    "Great product"

    June 12, 2013   |   By johnsiebert1

    Version: CRM-Express Standard 2013.6.2

    Pros

    Massive number of features for a product of this price range
    It is very fast and handled 10 000 contacts with ease.

    Cons

    None at the moment

    Summary

    I found their support quite adequate
    There is a manual built-in as well as a manual online.
    There is also free email support for the 1st year.
    Furthermore, there is a forum where you can ask questions and read tips for using the program.
    Support answered my questions within 6 hours.

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  • 2 stars

    "Functionality great but NO support."

    March 22, 2013   |   By Keypounder1948

    Version: CRM-Express Standard 2013.3.7

    Pros

    Handles data extremely well. Very fast, uses windows for details. Allows full customization of contacts display. Strong filtering and sorting functions.

    Cons

    NO support. Minimal FAQs. NO articles in knowledgebase. NO response to any customer requests dealing with software performance issues. Program and data unstable in version 2012.9.2. Upgrade path to 2013 only allows basic contact data to be converted. All of the other data that makes the program so strong is stripped away (?).

    Summary

    A major disappointment. This program has excellent features that make it an effective CRM but is completely without any support whatsoever if something goes wrong. This makes it dangerous to use as a business-oriented CRM database because if you are completely on your own without anyway to correct the serious problems. The only response you get is when you buy the software for the activation key (which is probably automated). Otherwise, complete silence even about their new release. You can find better.

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  • Results 1-2 of 2

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