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Bitdefender Internet Security

CNET Editors' review

Bitdefender Antivirus continues to remain a top-performing security suite that improves over time by adjusting to your computer usage and performance.

Bitdefender's latest version sheds the yearly version identity and brings back the same expected arsenal of security tricks and tweaks that made version 2013 so competitive among the AV crowd. Features like MyBitdefender return to address the rising demand for multidevice protection as many other rivals like Norton and AVG have followed suit.

Bitdefender's cost has gone up for each of its products across the board: Antivirus Plus now retails for $49.95, Internet Security for $69.95, and Total Security for $79.95. Internet Security shows the greatest price hike, at $20 more, putting it at the cost of last year's Total Security suite.

Installation didn't take long but updates can take some time. After installation, Bitdefender will enable an autopilot mode and auto-gaming mode by default for a hands-off maintenance approach. It'll then follow up with a preliminary system scan to check for any existing infections.

Bitdefender dubs its new adaptive technology "Photon" and claims that the security program learns and adapts to your system's performance. It does this by monitoring the various applications and programs you already have installed and "learns" what kind of configurations are standard vs. those that are tampered with by malware. The result is reducing the load on the scanner and shortening times. Our first initial system scans averaged around 20 minutes but subsequent following scans took about two and a half minutes:


    Full Scan times (Initial, post-Photon in minutes)

  • Antivirus plus: 21:38, 2:50
  • Internet Security: 20:54, 2:47
  • Total Security: 22:45, 2:48

AV-Test has yet to release their results for this year's Bitdefender; Version 2013 scored 6/6 in protection and useability with 5/6 for performance. Cinebench scores for processor load scored as follows:

    Cinebench

  • Antivirus plus: 17292
  • Internet Security: 17287
  • Total Security: 17329

In AV Comparatives, Bitdefender scored second highest in real-world protection test at 99.8 percent, ousted only by Trend Micro. Bitdefender also had a score of 2.4 in their system impact test on AV Comparatives; though bested by Symantec, Kaspersky, and Avast!, it still remained in the top 10.

    Boot time, Shutdown time (in seconds)

  • Antivirus plus: 44.73, 10.27
  • Internet Security: 44.75, 9.08
  • Total Security: 45.07, 11.45

Conclusion

Though it might be at least a month or two before all of 2014's test results get published, current performance along with our own findings suggest a trajectory toward maintaining efficacy in overall protection.

Bitdefender Total Security 2013:

Publisher's Description

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All User Reviews
  • All versions:

    2.7 stars

    out of 150 votes

    • 5 star: 40
    • 4 star: 15
    • 3 star: 13
    • 2 star: 26
    • 1 star: 56
  • Current version:

    1.8 stars

    out of 5 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 1
    • 2 star: 2
    • 1 star: 2
  • My rating:

    0 stars

    Write review

Results 1-5 of 5

  • 1.0 stars

    "Beware -- This is RANSOMWARE!"

    April 5, 2014  |   By JohnathanStein

    Version: Bitdefender Internet Security 2014

    Pros

    Beware - Ransomware!

    Cons

    After installation, the software quarantined 34 of my files, but will only allows 10 files to be restored. Their technical support people say that only the full version gives the user full control.

    So, without paying them, files on my system are now held hostage.

    The files are all virus-free, as they had been in use for some time, and were previously scanned with Microsoft Security Essentials, MalwareBytes and SuperAntispyware. There is NO malware.

    Also note that it is difficult to contact company support.

    1. Their Support page for email is broken: http://www.bitdefender.com/support/contact-us.html

    2. At the same page, the chat fails to connect.

    3. I did get through by phone (954-928-2780), but all the person could tell me is that the paid version does not limit the restore function!


    This is RANSOMWARE, claiming to be security software!

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  • 2.0 stars

    "Ample Features but no worth it. Gets really Annoying"

    March 28, 2014  |   By PROSTYLE85

    Version: Bitdefender Internet Security 2014

    Pros

    Features, automatic scanning, automatic update, lots of automatic features, many different choices of antiviral protections

    Cons

    Takes up a lot of memory even with a 2013 computer.
    Slows down the Pc
    Doesn't ask to allow automatic scanning
    Too many popups and annoying comments
    Have a mind of its own

    Summary

    This is a great product but its not for everyone. Before you buy it make sure your computer is ready to support it. I have a brand new computer but its still slows it down significantly, I would not buy it because I deleted the trial edition because it was so annoying. It doesn't ask before it does something. This thing has a mind of its own even if its not on autopilot mode. It has good protection but at the cost of a lot of memory usage that will slow your computer down.

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  • 2.0 stars

    "Good security, resource hog"

    March 26, 2014  |   By pozgayboi

    Version: Bitdefender Internet Security 2014

    Pros

    Great security though I cannot say it caught any malware, virus's, etc.

    Cons

    Uses us way too many resources IMHO. I'm generally at 100% disc usage.

    Summary

    Great ISS suite, but need improvement in the way it runs and the system resources it uses to protect the pc.

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  • 1.0 stars

    "Awful product with terrible customer support"

    March 23, 2014  |   By CannondaleExpress

    Version: Bitdefender Internet Security 2014

    Pros

    None that I found during the ten months I used this horrid product

    Cons

    The list is long, so I will just list a few:
    - BitDefender is a malware generator. (I did not have malware issues until I migrated to BitDefender.) Within a few days of installing BitDefender, my PC because sluggish, unstable, and loaded with malware.
    - No manual scan -- only the auto-scan which on my PC took days to complete
    - Awful customer support. They are like drones who politely cannot help.
    - I had cancelled my subscription, but BitDefender sill charged my credit card the annual $80 upgrade fee--then refused to return it even though I had e-mailed them and removed it from my PC. How did they not know I had removed their crappy product since they auto-update their product on my PC?

    Summary

    In January 2013, I decided to pay for anti-virus protection. There were no issues with my desktop, but I thought my computer might be exposed to danger by using the freeware provided with Windows. BitDefender seemed to be frequently recommended, so I downloaded it and selected the annual auto-upgrade option. Within a few days of installing BitDefender, my desktop computer started experiencing issues—freezing, sluggishness, etc. I will never ever use BitDefender again and I cringe every time I see it listed as a good product.

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  • 3.0 stars

    "Great virus detection, horrible software"

    March 7, 2014  |   By chopperdcat

    Version: Bitdefender Internet Security 2014

    Pros

    - Among the top at detecting viruses

    Cons

    - Slow, clunky interface

    - Not configurable

    - Dumb "Autopilot" feature wont turn off

    - Can be a heavy resource hog on some machines

    - Caused registry problems on start-up after uninstall

    Summary

    There are about twelve AV products out there right now that use the Bit Defender AV engine, my advice is to get one of those and stay away from Bit Defender itself.

    Reply to this review

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Results 1-5 of 5

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