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Animoto

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All User Reviews
  • All versions:

    3.4 stars

    out of 26 votes

    • 5 star: 13
    • 4 star: 2
    • 3 star: 2
    • 2 star: 1
    • 1 star: 8
  • Current version:

    3.4 stars

    out of 26 votes

    • 5 star: 13
    • 4 star: 2
    • 3 star: 2
    • 2 star: 1
    • 1 star: 8
  • My rating:

    0 stars

    Write review

Results 1-10 of 26

  • 1.0 stars

    "No transparency regarding fees and upgrades"

    February 24, 2014  |   By Advo-kate

    Version: Animoto

    Pros

    Easy to use, fun templates

    Cons

    Zero customer service, possibly fraudulent disclosures where they don't tell you that they'll up charge you for normal photo resolution, they say it's 5.00 per month but they charge up front for one year at a time, once you finalize a video you'll have to pay again for the increased resolution up to .720 dpi even on their HD monthly which is very expensive.

    Summary

    Really need to get their customer service act in order.

    Really need to be transparent up front about the fees

    Talk about a bait and switch, it should be illegal to do what they are doing

    They should disclose that there is no way online to cancel your membership

    They should have phone support

    I am a nationally known consumer advocate so I am particularly peeved when they don't disclose up-front all of the fees and costs

    Before you finalize a video it should say "you will not be able to edit this version of the video and may have additional fees for re-editing a copy of the video if you actually want/need clear version of the photos in your final product.

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  • 5.0 stars

    "Works perfect for my business..."

    February 18, 2014  |   By LastSunsetPhotog

    Version: Animoto

    Pros

    I am a part time photographer (mostly work during grad season and the occasional wedding) - Animoto paid for itself within a week. I make proof videos to send my clients - it spurs sales. Super easy to use - and phone support too! (amen)

    Cons

    Playback can be a little jerky

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  • 1.0 stars

    "Avoid at all costs!!!!!!!!!!!!!!!!!!!!"

    August 21, 2013  |   By theeazylife

    Version: Animoto

    Pros

    The product is easy to use, even though there are limited choices even if you upgrade

    Cons

    The worst customer service I have ever had... I'm not exaggerating. They do not answer your questions/problems, can take forever to respond sometimes, and overcharge without refunding!

    Summary

    Use another service. I would NEVER recommend animoto to anyone, ever, for any reason. It's the people that's the problem, not the product. At some point you'll have an issue, and it will never get solved. Save yourself the hassle.

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  • 2.0 stars

    "Buyer Beware"

    June 9, 2013  |   By 10thusername

    Version: Animoto

    Pros

    Easy to use after you discover how it all works. Good quality and some unique styles.

    Cons

    Be very cautious that they don't over charge you! I think it defaults to automatically renewing your order each month. They billed me several extra months before I caught on. When I contacted them they removed some but not all of the charges even though there was no activity on the account during that time.
    Some of the styles are nice but there are very few and the get very repetitive after a while.
    A bit pricey!

    Summary

    It's good if you just want to make a few videos and can live with the same styles but be very careful they don't overcharge you.

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  • 1.0 stars

    "HORRIBLE!WORSE than AWEFUL! NOT for techno challanged!"

    February 14, 2013  |   By CryTears

    Version: Animoto

    Pros

    Looks like would be great way to make a loved ones short video clip along with music....but, very disappointed after spending hours....

    Cons

    I spent a good 2 hours trying to just LOOK at what they were selling or giving away for free.
    I mean right away, up front they're asking for a ton of money JUST to look at what they're offering.
    Paaaleeeeze...let us at very least look at what we MIGHT get for the money!
    I don't mind spending a few dollars for this...really...it would cost me $25 just getting to a store to buy a cheap card.
    So I was very excited and hoped to make a cute video for my husband today for Valentines Day, as well as for my grandkids....
    but now I've got just short time before my grandkids arrive...no video, no card from gramma!...I shoulda read reviews 1st, then gone to the store and buy their cards instead of spending 2 hours totally frustrated....dang
    I'm gonna go open up a bottle of wine and get snockered b'cuz at least is better excuse having drunk gramma, than a stupid techno challenged granny who couldn't figure out how to do something thats supposed to be simple.
    But...its taking too long to download!

    Summary

    Took too long just to look at what they're offering...not sure if is my server and too many peeps downloading stuff...making things slower than mule'*****!
    Am very dis'a'pointed!
    Hey, am NOT stupid granny...I've got a degree in Geology....but seriously, show me...NOT charge me!
    Don't mind paying for sum'thin...but show me what you're offerin B'fore askin fer money!
    That don't work with tight'wads like me!

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  • 5.0 stars

    "Makes awesome videos with the pictures."

    December 31, 2012  |   By Srivenu_P

    Version: Animoto

    Pros

    1) Easy to use (can make a video under 2 min)
    2) HD videos
    3) Lots of styles

    Cons

    1) Addictive

    Summary

    Animoto gets the job done in the easiest way possible. The best part is it suits both pro users and novice users.

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  • 3.0 stars

    "Good Videos--but very frustrating"

    November 18, 2012  |   By Minerlay

    Version: Animoto

    Pros

    -Really cool designs for pictures
    -Fairly easy to use

    Cons

    -Editing options limited, you choose a style, musci, pictures, and then you can't change anything else
    -Slow loading
    -Crappy quality after hours of prep, expensive upgrades--nearly 10 bucks for one HD video

    Summary

    I was excited getting into the site, but I quickly realized how limited my options really were with working on the video. I had to trust the timing of the video presets instead of adding my own, and you can't edit certain transitions or styles. After hours of putting my project together, I was devastatingly disappointed to see how poor a quality my video was given to me as. On a big screen for a presentation, the photos would be too grainy to see. Overall, so much potential, but too many short-comings.

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  • 5.0 stars

    "Animoto promo code"

    November 17, 2012  |   By internetsavvy1

    Version: Animoto

    Pros

    Animoto is great and I'm using the free promo code I used in this site. http://softwaremaniacss.blogspot.com/2012/09/animoto-plus-account-free-september-code.html

    Now I have a animoto plus account

    Cons

    The bad thing I can see is that there are a few themes, 100 would be better

    Summary

    Easy to make videos and professional outcome.

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  • 5.0 stars

    "Good Value, Great Vids"

    January 2, 2012  |   By Brian Burrito

    Version: Animoto

    Pros

    • Incredible videos - my clients say they are magical and I really am not much of a video editor, but anmoto makes them think i am!
    • Good value - I sell about 25 videos a year made on Animoto to my photog customers - actually a bargain
    • Now in HD - atleast some themes... finally
    • v. good help support - twice i've been answered within an hour by email.
    • shown on a digital projector at a wedding or party - these videos are show-stoppers.

    Cons

    • no Droid app - only iphone version
    • sometimes, the automated videos take a couple tries to get just right - but no big deal.

    Summary

    I use Animot to make video slideshows for my small weekend photography business. sell them or give them to my clients - they loooooove them. I can crank out a great video in a half hour - and they snap them up. Very easy

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  • 1.0 stars

    "Animoto is a SCAM company BE WARE"

    August 23, 2011  |   By hlee148

    Version: Animoto

    Pros

    -Easy to use

    Cons

    -Poor quality videos - for better quality you pay extra $$$
    -No way of opting out of automatic subscription renewal. Tried for weeks to no avail. Staff directs me to non-existent 'cancelling renewal' page. Smells like a scam.

    Summary

    Once you sign up, you sign up for life. There is no way of cancelling your automatic subscription renewal unless you cancel your credit card as well. Staff keeps sending you to some account page where it says you can cancel renewal but it SIMPLY DOES NOT EXIST. Many, many other users have had the same problem according to a Google search. Unless you want to spend $30/year for the rest of your credit card life, go to a different company.
    I keep getting emails from Animoto saying they will renew my subscription even after requests to cancel my subscription. Dodgy, dodgy, dodgy.

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Results 1-10 of 26

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