Version: 2008
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Abacus HelpDesk 4.9

  • Quick specs
  • Price: Free to try (20-issue trial); $425.00 to buy
  • Operating system: Windows 2003, Windows Vista, Windows 95, Windows Me, Windows Server 2008, Windows 2000, Windows XP, Windows 7, Windows NT, Windows 98
  • Date added: September 21, 2009
  • Total Downloads: 16,693
  • Downloads last week: 8
  • See full specifications
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Publisher's description

From LE-Software Sweden :

Abacus HelpDesk supports your help desk with complete service and support, call tracking, knowledge management, problem resolution, call management, statistic reports, and invoice handling. With the SQL-connection module, Abacus HelpDesk supports MS SQL server to handle large databases. Multi-language support, Citrix and Terminal server support, and remote computing.

What's new in this version:

Version 4.9 includes Maintenance Issue, the system creates new issue scheduled based on templates.

Rich media and interactivity with Adobe Acrobat Connect Pro.

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