Xerox Support Engage logo

Xerox Support Engage for Android

Developer's Description

"Xerox Support Engage provides direct access to support tools & resources including chat and video calls with Digital Support Experts.


Support Engage is a comprehensive, end-to-end application for getting access to Xerox Support. Through a simple, conversational interface you can get answers for the range of Xerox devices. The app gives you access to:

Diagnostic troubleshooting tools (guided help)

A multilingual intelligent Digital Agent enabled to answer a wide range of technical problem resolution questions

The extensive and authoritative Xerox knowledge database for technical support

Access via chat to live Digital Support Experts via an algorithm which matches you to the best available expert

Audio and video chat with live Digital Support Experts who can provide further support in real-time

NOTE: Digital Support Experts are provided the transcript of your Digital chat at the beginning of your session so that you will not have to repeat the issue or question to the live expert."

Full Specifications

What's new in version 1.1.15


Release June 22, 2020
Date Added June 22, 2020
Version 1.1.15

Operating Systems

Operating Systems Android
Additional Requirements Requires Android 5.0 and up


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