Windpulse for iOS

Windpulse is a mobile service app with an integrated backoffice solution for the wind energy industry, which supports maintenance processes at the plant. It simplifies documentation, slims down service processes and increases process quality. With this solution you can coordinate all kind of orders like inspections, maintenance and other special events fast and efficiently. Therewith you not only care for a better customer service but moreover you can reduce your costs significantly.

The app as an ideal solution for:

- Works Manager

- Service Providers

- Manufacturer

- External Expert/Certifier

Components of Windpulse:

For the works manager to ensure an undisturbed operation, Lufthansa Industry Solutions provides a product suite with the following components:

- Mobile Service App

- Backoffice Web App (Browser based)

- Cloudbased Platform

Main Content within the App:

- Employee specific job data

- WTG specific checklist handling

- Individual customer and order report

- Defect recording via digital media

- Navigation and position display for Windparks and WTG

- Technical information display

- Access to all documentation

- Contact display of main stakeholders

- Offline capability

Advantages for your Business:

- Optimizing own processes

- Cost reduction over the whole value chain

- Shortened service-lead-time

- Efficient ressource utilisation

- Information platform for decision making

- Sustainability and quality management

- Availability of documents

- Process and obligation to produce proof

Mobile solution:

New technology can significantly simplify work of a maintenance engineer. The mobile solution bundles all necessary documents for maintenance - including data sheets, reports and operating instructions. This way service teams electronically receive the latest information regarding their service order and moreover execute and document this order via tablet or smartphone on site. Furthermore, documents are saved on the cloud based platform, with the result that works manager, operator and further participants can quickly access necessary information with one touch of a button, at any time.

Backoffice solution:

Next to the mobile solution the backoffice solution is also a part of the product suite. The information, which has been recorded via the mobile devices flows into the backoffice part, where employees in the office can see the results from service teams on site. This transparency helps to provide important information to maintenance engineers when dealing with short-dated problems. Certain issues are then more quickly maintained on site. Moreover the preparation of job assignments is getting easier: the employee in the office can bundle the necessary data for the maintenance service and provide them to the service team at the plant via the mobile app.

For questions or additional information, call us at +49 (0)40 5070-30000 or email us at marketing.sales@lhind.dlh.de