Icon of program: VOC Metrics

VOC Metrics for iOS

By VOC Metrics LimitedFreeUser Rating

Key Details of VOC Metrics

  • Use our iPad survey app and cloud based reporting service to find out what your customers, visitors and employees really think about you and your...
  • Last updated on 5/6/2016
  • There have been 7 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)


Developer's Description

Use our iPad survey app and cloud based reporting service to find out what your customers, visitors and employees really think about you and your...
Use our iPad survey app and cloud based reporting service to find out what your customers, visitors and employees really think about you and your services. Our approachable and intuitive tablet app lets you conduct anonymous basic surveys, in/ out referendum exit polls or measure customer satisfaction (using Net Promoter Score and CSAT Score) and employee engagement. Use it at retail outlets, banks, offices, airports, schools, hotels, lecture theatres and hospitals. Act on feedback received to drive improvement and create lasting relationships with your customers and employees.Use our app on an iPad housed in any generic stand or customised kiosk, positioned in a place of high footfall (the point of experience) and use your existing WiFi connection. Or collect responses even when the iPad is offline.Use our web based analytics service to get a comprehensive view on the experience youre delivering to your customers. Discover continuous insights for short term and long term action planning and keep your teams informed, motivated and data-driven.Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

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