Key Details of Vembu HelpDesk

  • Vembu HelpDesk is an interactive customer support management software that enables you to provide quality support for your products. With this free...
  • Last updated on June 18, 2016
  • There have been 5 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)


Enlarged image for Vembu HelpDesk
Vembu HelpDesk 0/1

Developer's Description

Vembu HelpDesk is an interactive customer support management software that enables you to provide quality support for your products. With this free...
Vembu HelpDesk is an interactive customer support management software that enables you to provide quality support for your products. With this free iPhone App you can now reply to tickets, create new ticket and resolve tickets directly from your mobile phone from anywhere.With Vembu HelpDesk iPhone app you can do the following: View all your support tickets on the go Create a new ticket Search for a ticket Change the properties of a ticket like Owner, Status, Type, Priority, Product, Group, Category and Subcategory Respond to your customers queries instantly with a quick reply Add a note to a ticket Add a Follow-up(reminder) to a ticket Merge two tickets Save the reply messages as canned responses for future use Record an audio and add it as an attachment for a ticket Shoot a video and add it as an attachment for a ticket Take a picture and add it as an attachment for a ticket Upload multiple Images/Videos as attachments for a ticket View attached images of a ticket Mark a ticket as Spam View reports based on Tickets and CSAT Receive push notifications on ticket updates.


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Full Specifications

GENERAL
Release
March 11, 2016
Latest update
June 18, 2016
Version
1.0
OPERATING SYSTEMS
Platform
iOS
Operating System
iOS 12.1.2
Additional Requirements
Compatible with: iphone4, iphone4, ipad2wifi, ipad2wifi, ipad23g, ipad23g, iphone4s, iphone4s, ipadthirdgen, ipadthirdgen, ipadthirdgen4g, ipadthirdgen4g, iphone5, iphone5, ipodtouchfifthgen, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen, ipadfourthgen4g, ipadfourthgen4g, ipadmini, ipadmini, ipadmini4g, ipadmini4g
POPULARITY
Total Downloads
0
Downloads Last Week
0

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