VCIB Assist for iOS

By CustomApp (Pty) Ltd
Free
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Key Details of VCIB Assist

The exciting and innovative VCIB mobile app will enhance our policy holders experience with our brand. There are several exciting functions...
Last updated on June 18, 2016
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Developer's Description

By CustomApp (Pty) Ltd

The exciting and innovative VCIB mobile app will enhance our policy holders experience with our brand. There are several exciting functions...

The exciting and innovative VCIB mobile app will enhance our policy holders experience with our brand. There are several exciting functions packages into a very smart little app to ensure client service excellence! 1. Our policy holders will be able to submit and store important information about themselves or their family on the app to access in an emergency situation.2. They will be able to view their insurance policies live to ensure they have a real-time view of their cover and premium.3. Additional cover can be requested via the app and our clients can include photographs and scanning their license disk detail to capture relevant data about the vehicle for assessment for example.4. There is a built-in panic button to push in case of a roadside emergency. The panic button will send an alert into the call centre to call back the client and arrange immediate assistance. 5. Functionality is built-in to lodge a notification of incident to expedite a claim with step-by-step assistance on the app. This notification includes the ability to scan the barcode on the third parties vehicle license disk as well as drivers license disk. The data within the barcode is seamlessly decrypted and pre-populated within the app to simplify the process. Our clients will also be prompted to take the required photo evidence at the scene and these photos will be date and time stamped so as to keep a proper audit trail and enable you to expedite the processing of the claim.6. Our policy holders will be able to access customised assistance and emergency services via the app with content that explains what they are covered for prior to calling the call centre. 7. Recommendations can be made to friends about our products and services.8. Clients will receive the latest news and updates from VCIB through Push Notifications. 9. There is an area within the app where a client can do a vehicle pre-inspection for second hand vehicles. They will be able to take photos of the front, side and back of the vehicle, scan the vehicle license disk so as to capture the details of the vehicle e.g. make, model and derivative as well as scanning the drivers license disk to decrypt the drivers details. The full pre-inspection detail will be sent through to your offices via email to assess and so much more!