Talkdesk Mobile Agent puts the power of the Talkdesk Enterprise Cloud Contact Center in an agents back pocket.
Superior Call Handling On The Go
Give agents the power and flexibility to make and take mobile calls with complete access to call controls, status settings, dispositions and more.
Designed For Sales And Service
Extend the availability of your service agents and sales representatives and be ready for unexpected volumes. Mobile Agent is perfect for field teams, work-from-home, after-hours or part-time staffing scenarios.
Stay In The Know
Supervisors can keep up with everything that happens on Mobile Agent. The solution is fully integrated with the Talkdesk Insights & Analytics suite, so managers can easily track performance.
- Inbound and outbound calls
- Status synced with Talkdesk ACD
- Dispositions and notes
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode
- iPad version
- To learn more about Talkdesk Enterprise Cloud Contact Center go to www.talkdesk.com
- If you have a Professional Plus or Enterprise subscription, enable the app in the Preferences section of the Talkdesk Admin interface
- If you have a Professional subscription, reach out to firstname.lastname@example.org so we can enable a free trial!