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Help Downloading Software

The Help Center was created to help you overcome common download problems, find the files you want, and install them with confidence. For more information, please visit the following page:

Download Help Center


If you still need assistance after reviewing the Help Center tips, please click here to open our contact form and send a message to our support team.

In the "Description" section of the form, please be sure to include the following details:

  • 1. The link to the specific page for the software you are trying to download
  • 2. Which specific link or button on that page you clicked to start the download.
  • 3. What operating system you are running
  • 4. What browser and which version you are using
  • 5. What exactly is happening when you try to download (please be specific and be sure to include any error message, in full, or a detailed description of any unexpected behavior you are seeing)

When you are done filling out the form, be sure to click the "Submit" button. You will receive an email reply from our support team, usually within 24 business hours.

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