ServiceMax Field Service App for iOS

Field Service App for iPad is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App for iPad empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.

Features

Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more

Multiple calendar views of work orders, long-term projects and tasks can dynamically changed for self-scheduling

One-touch communication and hands-free GPS navigation offer quick access to job information

ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track

Create template driven checklists for standardized inspections, safety checks, diagnostics and more

Troubleshooting gives expert access to product documents, videos and social collaboration

Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more

Real-time, automated pricing validates entitlements for accurate time and materials estimations

Add attachments so engineers can easily capture and share photos/video taken at the customer site, email service reports, or contracts

Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site

The ServiceMax Installed Base App (ProductIQ) delivers connected device details for technician visibility and records in-field activities.**

Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation

Advanced data validation during data entry ensures data integrity even if connectivity is not available

Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios

Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access