Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.
- Provide assistance in real-time.
- See the problem as shown by customers, instead of just talking about it, and improve productivity.
- Understand issues better with the use of annotations to mark real-world objects.
- Help customers collaborate more efficiently by sending quick messages.
- Create a more effective working environment with the use of text bubbles.
- Offer flexible support by letting customers pause the video and interact in real time.
- Foster strong cooperation by sharing documents and media files with customers.
- Real-time audio/video streaming.
- 3D arrows and hand drawing.
- Guide mode.
- Quick messages.
- Time Slice.
- Text bubble in 3D.
- Share pdf documents and images.
- HD VoIP.
- Security standards: TLS v 1.2/AES-256 encryption.