It provides small businesses with all the software they need including Email and Website hosting, Contacts and Activities management (CRM), Project Management, Invoicing and Accounting (ERP), IP Telephony (VOIP), Document storage, and much more.
Well......I guess if you JUST want a place to keep information online, it would be okay...sort of. It is easy to navigate using the icons to find the different sections. Of course, once you are there......
Cons
It is useless for my purposes. I could not access it on my Windows Mobile phone, and the whole point of trying to use this program was so that I could enter details of sales calls while still on the road.
Summary
It will not work for my purposes. Very cumbersome to try to figure out how to make it work in the first place, but after a bit of experimentation, I THINK I had discovered the pieces that I needed. Trying to enter contacts without importing from some other place is not exactly intuitive. Plus, I still have not found out where I can enter custom fields for contacts.
Tried to figure out how to print out reports that one would think would be basic, such as a simple contact list. No such luck--the closest thing I could find was to export a CSV document to Excel, and then I would have had to spend major amounts of time cleaning up the export before that report would have been usable.
The biggest thing was that I was not even able to log in using my Windows Mobile phone, and that was the MAIN thing that I wanted. I am an outside salesperson, and I really wanted to be able to input details on my sales calls from my phone immediately after finishing the call. With this system, it looks like I would still have to write everything down, and then type it into my system later. Not exactly a time savings......
I will continue to look for a simple, free, online CRM program. I don't need anything super fancy--and in fact, some of the more involved programs are TOO involved for what I need. This one looked like it had potential, but I guess not......