Hotel Guest Impact Resolution for iOS

X3NIA - pronounced as Xenia - is a software company based in Singapore and in Malaysia. Our core business lies in facilitating the work of a hotel's operations team, by providing software services using the latest cutting-edge technology. Our flagship product, the Hotel Guest Impact Resolution system, comes as a full package comprising of a cloud-based software, integration with the hotel's Property Management System (PMS), and of course dedicated iPhone and Android apps.Our software can be used as an alternative to the hotel's traditional hotel duty manager's logbook (used by Front Office Managers, Duty Managers, and Guest Experience Managers), as a means to keep track of guest complaints coming from restaurants, banquet events, and in-room dining, as well as providing an easy way to notify key hotel employees on security issues. Possible situations include informing a door was found ajar, reporting a lost child, or warning of a bee hive located at the hotel's entrance.