Tired of writing the same thing a hundred times.
With Easy Ticket Creator for OTRS (HelpDesk) you can easily create OTRS (HelpDesk) tickets.
Create OTRS-ticket from the templates you saved and send it by e-mail.
Create a ticket like 1-2-3.
Russian - Alexander Sergeyevich Pushkin
English - Winston Leonard Spencer-Churchill
You can help me with the translation into your native language. To do this, contact me by email.