Escon Information Consulting is a global provider of Service Management software solutions that capitalize on continuous changes in IT business technology. Escon offers web based help desk software and customer support solutions - enabling companies to improve their support and reduce costs. These solutions fulfilled the current and future business requirements of our worldwide customers' IT Service Support needs. Our mission is to deliver powerful and practical software solutions that meet the critical demands of the enterprise service management community. With deep industry and business process expertise, broad global resources and a proven track record, Escon can mobilize the right people, skills, and technologies to help its customers get maximum value from adoption of technology.