What makes users love your software? Part II

Last week, we brought you Part I of our keeping users happy series, based on several years' worth of feedback that we have received from our site users.

Here are some additional guidelines to ensure customer satisfaction with your product.

It offers thorough support documentation. Ideally, the user will never need to consult this, but if they do, they are likely already frustrated. Having incomplete, insufficient, overly technical, or hard-to-find troubleshooting tips will only compound... Read More »

Tags: user satisfaction , upload , software

What makes users love your software? Part I

You want our users to download your software. We can help by exposing your product to millions of potential users around the world when you list it on

You also want users to keep your software installed and to love it so much that they recommend it to others. How can you make that happen?

Based on several years' worth of feedback that we have received from our site users, we can recommend some key attributes that will serve... Read More »

Tags: user satisfaction , upload , software

Garageband for iOS update adds Audiobus support

A new update to Apple's Garageband software on iOS adds compatibility with popular third-party audio app Audiobus.

As part of the change, users can play and record from Audiobus-supported apps back into Garageband. That includes iOS apps from Korg, along with Animoog, DM1 - The Drum Machine, Loopy, ThumbJam, and others.

Other changes include a fix for a feedback issue from the headphone jack, along with the... Read More »

Topics: iOS Software

Tags: Apple , apps , music , audio , software , updates

Amazon Cloud Drive apps for Windows and Mac (hands-on)

Amazon announced today that its Cloud Drive storage apps (Windows | Mac) are available for download, so I went ahead and downloaded the apps on both my desktop machines to check them out. The service was already available at the Amazon Cloud Drive Web site, but with a dedicated app you get easy access for storing just about any type of file on the fly.

After a fairly easy setup (requiring my Amazon account log-in info), a cloud-shaped... Read More »

Topics: Mac Software

Tags: apps , Windows software , Cloud , free , software , download , Amazon

Best apps for Mac

Were you lucky enough to receive a new Mac laptop or desktop this holiday season?

Once you've booted up that shiny new Mac for the first time and have had a chance to look around, check out our Best apps for Mac to get the lowdown on great apps you can download. We feature both free and paid software in our collection and there's something from just about every category.

Whether you want a different browser than Safari, want to discover... Read More »

Topics: Mac Software

Tags: Apple , Mac , music , Chat , MP3 , browsers , e-mail , social , desktop , software , DVD

Announcing the Top 11 Downloads of 2011...

Last year, we introduced our Top 10 Downloads of the Year lists, presenting the most popular Windows and Mac software on

In 2011, we've taken the honors up the proverbial notch with the Top 11 Downloads of 2011, featuring the 11 most popular software apps each for the Windows and Mac platforms, along with the 11 most popular programs in each of the 11 most popular categories in Windows and in Mac.

Security Software is unsurprisingly the... Read More »

Topics: Mac Software

Tags: Windows , Mac , Windows software , software , downloads

Got a new iPad? Find the best apps in our iPad Starter Kit

There had already been years of speculation before Apple's iPad finally made it on stage with Steve Jobs this year. Every Macworld Expo and Apple event for the past few years had always had a run-up with rumors of a new slate device that just might make its first appearance on stage. But it was always pushed out to the next Apple event.

When it was finally released, there were mixed reviews. Some wanted it to be a laptop, while others... Read More »

Topics: Mac Software

Tags: Apple , apps , iOS , iPod , Touch , iPad , software , download

Updated: Mac Starter Kit

Now that your new Mac is set up and you have the Internet hooked up, how about some software? Out of the box, your Mac is loaded with cool apps to get you started on stuff like uploading and organizing your digital images, creating a music library, making your own movies, and surfing the Web. But it doesn't come with everything.

There are several apps Mac users count on every day that aren't included in the initial setup. To get you... Read More »

Topics: Mac Software

Tags: Apple , Mac , music , browsers , photos , images , utilities , email , software , downloads

Up close and personal with iLife '09 photos

Curious about the new iLife? You can get a look at all the new features in this gallery of iPhoto, iMovie, GarageBand, and iWeb.

... Read More »

Topics: Mac Software

Tags: Apple , software

New Year's downloads

Goodbye, 2008 and hello, 2009!

A new year means new calendars, new personal resolutions, and an end-of-year celebration to ring it in. Our collection of applications for your PC has bartending and DJ downloads for all that party planning, a calendar to keep you up to date, desktop sticky notes to remind yourself of those all-important resolutions, and screensavers to get you into the spirit of the season.

Fireworks Screensaver

This classic fireworks screensaver lets you get interactive with the... Read More »

Tags: Windows software , calendar , software