Memeo Send: Like a digital UPS for businesses

A new file transfer service from Memeo claims to bring simple, unlimited transfers to the office. How well does it do?

Memeo Send
Memeo Send uses Outlook integration and drag-and-drop to keep file transfers simple. (Credit: Memeo)

Memeo Send (for Windows | Mac) is a brand-new application aimed at business professionals in small-to-medium size companies who frequently need to transfer large files to colleagues--including photos, videos, PowerPoint presentations, and hefty design files from InDesign and Adobe Illustrator.

Where Memeo Share (Windows | Mac), the company's free-to-try photo- and video-sharing app, focuses on gallery organization and consumer media, Memeo's impetus with Send is much more on tracking, management, and bulk deliveries.

Memeo Send opens as a simple, yet attractive desktop application that uploads files two ways: you can browse the file tree, or you can drag and drop from an open folder to the Memeo Send interface. After that, selecting recipients and jotting down an optional description are all that's left to ship out your parcel of files.

To anticipate the needs of its business users, Memeo Send integrates the Microsoft Outlook address book into the "Send to" field--just the personal Contacts portion, mind you, not a global corporate list if your company has one. You can also type or paste contacts' names by hand. We'd like a way to create new e-mail groups in Memeo to quickly access a recurring knot of recipients, in addition to accomplishing the task by creating a new Outlook group.

Immediately after beginning the transfer, Memeo Send navigates you to the Track tab, which, in the style of physical packages, produces and then hangs on to a tracking number. The app keeps stats on the date and time the files were sent, the number and size of the files, and on their sending and delivery status. A separate pane monitors the content and status of the file packs that you have received in return, viewable in icon or list form.

Memeo Send status and tracking
Memeo Send tracks upload and download status and produces a tracking number. (Credit: CNET/Screenshot by Jessica Dolcourt)

If your Internet connection falters for any reason, Memeo Send can pick up at the location in the delivery stream where it left off.

In addition to managing transfers through the desktop client, Memeo's Web site is a second location for monitoring and downloading files sent to and from your account. Recipients can download incoming files via without registering for a Memeo account.


Instead of paying lump sums and subscriptions fees, Memeo adopts a modified pay-as-you-go structure based on credits. You'll get the first three sends free, but after that, you'll buy transfer privileges in clusters. Roughly $10 gets you ten 99-cent credits. One credit buys you one "package," which is worth up to 2GB in size and/or up to 5 recipients. Whiles there is no limit to what you can send, you do pay more for larger packages and more recipients. For example, a 15GB parcel sent to one person uses three credits; a 1GB file sent to 9 people uses two.

Memeo Send is undeniably easy to execute, which for many, will make it an attractive alternative to zipping and e-mailing large files, or uploading them to an FTP site, especially if the company decides to foot the bill. Regardless, some conveniences would make Memeo Send more user-friendly still. It should calculate your file size and credit cost before a send, so you can adjust your haul as needed. It would also be nice to have control over which folder hosts your inbound file transfers. The default setting brings them to the file path My Documents\Memeo Send\Received Packages.

While Mac users can also abort downloads as they're received, Windows users will need to wait until Memeo Send completes the delivery to delete it. For larger packages, this can take a few solid minutes.

Though there are a few soft spots, Memeo Send's cross-platform support, secure transfer, digital package tracking, and limitless size allowances could make it a solid workplace replacement for a desktop file-transfer client like YouSendIt (Windows | Mac).

About Jessica Dolcourt

Jessica Dolcourt reviews smartphones and cell phones, covers handset news, and pens the monthly column Smartphones Unlocked. A senior editor, she started at CNET in 2006 and spent four years reviewing mobile and desktop software before taking on devices.